Collection and use of personal information:
Here are some examples of the types of personal information Light-Bicycle may collect and how we may use it.
You may be asked to provide your shipping address and phone number after you place the order. It is required for the delivery document to ensure the products can arrive successfully.
When you leave messages on our online chat, you may be asked to leave an e-mail address so that we can contact you at a later date. We will not share your e-mail address or any of your personal information.
The personal information we collect for orders allows us to record the orders correctly. We have an online system to record each order (order date, customer name, product, shipping address, phone number, payment number, shipping date, and tracking number). All of this information is stored securely so we can refer back to it if there are any issues with your order.
For private label and OEM customers, we have a strict policy to not share any of this information.
Light-Bicycle takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and mis-use, as well as against unauthorized access, disclosure, alteration, and destruction.
The Light-Bicycle online store & PayPal account use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.
To make sure your personal information is secure, we communicate our privacy and security guidelines to all Light-Bicycle employees and strictly enforce the privacy safeguards within the company.