Contact Us - Light Bicycle

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse

Building #4, No. 96, Haijing Road, Haicang District, Xiamen, Fujian 361026, China

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@lightbicycle.com

+1 (253) 216-2535

COMMENTS

Christopher 2022/04/06

Do any of your wheels have the option of the new Campagnolo N3W freehub? Thanks!

LightBicycle 2022/04/07

Hi Christopher, Yes, we have Carbon-Ti and DT 240 hubs that came with an N3W freehub body for carbon wheels. Which do you prefer? Thanks, Lightbicycle

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Павел 2022/04/03

Здравствуйте! В Россию доставляете? Сколько будет стоить доставка, какие сроки? Какие есть варианты оплаты?

LightBicycle 2022/04/05

Hi Sir, Thanks for your inquiry! Yes, we can delivery to Russia by EMS delivery. Do you like carbon bike rims only or complete wheelset? How many? Then we can quote accordingly and the lead time for your check. Thanks, Lightbicycle

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Fabrice 2022/03/10

Hello, Would it be possible to order only one rear wheel for the mtb. Thanks in advance, Fabrice

LightBicycle 2022/03/11

Hi Fabrice, Yes, you can get one single rear wheel from us. I will send the order to you via email later. Have you figured out which wheel you want yet? I will have to check the availability for you because some hubs can only be sell in pairs. Thanks, Lightbicycle

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Harry 2022/03/05

I am from India, I don't see any shipping options here. Can you please tell me how to order?

LightBicycle 2022/03/05

Hi Harry, Which bike wheelset are you interested in? How many? mtb or road? Then we can check on the cost and the delivery cost to India accordingly for your check. Thanks, Lightbicycle

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Mike 2022/03/04

Hi I’m looking at the falcon pro WR38 /WR50 for both road and gravel use and have a couple of questions. 1. For the DT240 EXP hubs, I understand there were issues with the ratchets on the some of the early versions of these hubs. Are the hubs you are using now from later batches where these issues have been resolved? 2. I would prefer the 38mm for front and 50mm rear. Is this possible and how can I indicate on the order? 3. I’m 85kg and planning to use the wheels mainly on road but also for some gravel use. Would the flyweight option be ok or should I stick with the standard rims? 4. Similar to the above question, do you recommend brass or alu nipples for my case? I plan to go with cx-Ray spokes if that makes a difference. Thanks for your help Mike

LightBicycle 2022/03/04

Dear Mike, Thanks for your inquiry and Questions. Answer to Q1: Do not worry about it. Once we found the issue, we contacted DT Swiss company and replace all issued hubs already. And only their first batch made in 2020 year have this problem. All new hubs are without any problem. Now our stock hubs are all new. We can also take pictures of hub serial number for your check before shipping if you need. Answer to Q2~Q3: According to your weight and riding stype, it is okay to build the wheelset with front flyweight WR38/ rear flyweight WR50 rims 700C road disc. But standard version is with more carbon fiber material, it is stiffer and more durable. Answer to Q4: For most of our customers, we recommend alloy Sapim nipples to our customers, which combines light weight, strength and corrosion resistance, despite the lower weight. Brass niples are recommend to use if the weather is wet there. Thanks, Nancy

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Jon 2022/01/15

Hello, Are there any hubs available with the Campagnolo N3W driver for Ekar? Thank you!

LightBicycle 2022/01/15

Hi Jon, We have DT Swiss 240 EXP and carbon Ti hubs with N3W free hub options available. Which road disc wheelset do you like? You can list the order specs here. We can quote accordingly for you. Thanks, Lightbicycle

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Greg 2022/01/11

Hi, is it possible to have a wheelset built with Onyx Vesper road hubs and shipped to Australia? (This only appears to be an option for North America). Thanks.

LightBicycle 2022/01/11

Hi Greg, Yes, we can build an Onyx wheelset road 700C for you in the Global warehouse and ship it to you. Have you figured out the configurations yet? Thanks, Lightbicycle

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Preston 2021/11/13

Hi, I’m looking at having a carbon wheelset built up. I’m curious what it would cost and what the weight would be to build up a set of XC925 Recon Pro Rims with Silver Hope Pro 4 hubs (Boost Spacing, HG cassette), along with the Spaim D Light Spokes and Silver Nipples. I’m 78KG and ride aggressively, but no jumps. Maybe a lightweight front and regular rear? What about the same setup but with DT350 Hubs? Thanks!

LightBicycle 2021/11/13

Hi Preston, I would actually recommend DT 350 hubs for XC925 wheelset 29er . Because we have the rims and hubs in stock, which means we can ship it in 3 business days. And DT 350 hubs is the best balance of price and quality. Thanks, Lightbicycle

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Ben 2021/10/02

Hi Guys, On my 3ed set of wheels from you and only good feedback, I have loved every pair over many years. Can you get Onyx classic or Vesper hubs? I would like them in my next set of wheels Please let me know if this is a possibility Cheers Ben Western Australia

LightBicycle 2021/10/02

Hi Ben, Thanks for your continuous support! We do have Onyx classic and vesper hubs. Can you list the wheelset specs here? We can quote accordingly for you. We are on National Day vacation these days and will be back to work on October 5th. Thanks, Lightbicycle

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Joel 2021/09/25

Hi, I was told by the person that helped me with my last order, next time I was ready to place another order he would send me discount code. Would that be possible? Kind regards, Joel

LightBicycle 2021/09/28

Hi Joel, We just sent you an email. Please list your wheelset order specs in the email. Then we can quote accordingly for you. Thanks, Lightbicycle

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Yangzhi 2021/09/13

Hi, I just placed an order for AR46 wheelset with DT swiss 350 hubs. May I know if a freehub spacer could be provided as I am using 10 speed system? Thank you, Best Regards, Yangzhi

LightBicycle 2021/09/13

Hi Sir， Yes, you can leave a message on the order that you need the extra free hub spacer for 10S. Then we can include it onto the AR46 700C wheelset for you. Thanks, Lightbicycle

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Kirk 2021/09/08

I cannot find a Super Boost option option for the Recon wheels. Please let me know when this becomes available. Thank you.

LightBicycle 2021/09/08

Hi Kirk, We do have super-boost hubs that you can order. Do you like 12*157mm super boost ? The website is only listed the most popular size. Which hub brand are you interested in? We offer Industry Nine Hydra, DT SWISS, Hope. Also, have you decided on the mtb rims yet? If not, I am more than happy to help you can provide more details regarding your riding style. Thanks, Lightbicycle

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Praveen 2021/08/26

Hi, I am looking for Carbon Disc brake wheel set : 1. I have Specialized Roubaix Comp. and I wanted to change the Wheels 2. The gear combination is 11-36 & Crank is 50~34. 3. So, can you please suggest some good Disc brake wheel set with DT Swiss hub 240 & 350. 4. Please let me know the Wheel set weight with disc brake , my expectation is wheel set weight is under 1400g. 5. In your web site wheels are showing without disc brake , why?

LightBicycle 2021/08/26

Hi Sir, May i know your tire width and your weight please? Do you ride aggressively? Then we can check which road disc 700C wheelsets are better for you. Thanks, Lightbicycle

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Cade 2021/07/22

Hi, I am from the Netherlands and I am looking for an AM wheelset for aan Mondraker Carbon Foxy 29-er. Looking for an 30 mm (AM930?) internal rim with Onyx Vesper hubs (boost) in black. Weight of rider plus pack is 90 kg. Agressive ridestyle. Can this be ordered for the Netherlands and if yes what will be the price?

LightBicycle 2021/07/23

Hi Cade, Based on your description, I would suggest making the 29er rim AM930-30mm a custom heavy-duty version for you. We usually add 50g for each rim for HD riding or aggressive riding. Thanks, Lightbicycle

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David 2021/07/22

Ok, I know all most nothing about wheel sets, rims etcetera. I have a Jamis Renegade carbon fiber gravel bike . The tires in the bike are a 700 x 37c. Im thinking I would like another wheel set that would be more for road riding. Is this possible, and if so how do I go about choosing and selecting a wheel set? Thanks David Shinabery

LightBicycle 2021/07/22

Hi David, May i know your weight please? Do you ride aggressively? Is it lots of cross wind there? Then i can recommend 700C gravel wheelset accordingly for you. Thanks, Lightbicycle

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