GET IN TOUCH

Feel free to contact us for any questions. We are here help.

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@lightbicycle.com

+1 (253) 216-2535

COMMENTS

E

Eli 2020/02/18

Hi there, I'm looking at purchasing the Falcon AR46 (hook, Non Disc - Grooved Graphene Surface, glossy, UD, With Holes) 24 and 20 holes and build them up with some Chris King R45 hubs that I already have. Would you be able to help me with the length of spokes that I need? Also, I want no decals other than the one on the valve hole. Is that possible? Thanks!


LightBicycle 2020/02/18

Hi Eli, We build Chris King hubs on our AR46 road wheels also. I have just got the spoke length and emailed to your email address. Please check. Yes, it is okay to order rims without any decal. Don't worry. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

J

Jonas 2020/02/14

Hello, can you tell me about the estimated delivery time for the following wheelset to Japan? https://www.lightbicycle.com/site/share-cart?id=1190 Best regards Jonas


LightBicycle 2020/02/15

Hi Jonas, It takes around 15~20 days to manufacture below 700C wheelset rim brake and another 5 days for delivery to Japan by EMS. Does it work for you?https://www.lightbicycle.com/site/share-cart?id=1190  Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

R

Robert 2020/02/14

Do you make a 40-50mm deep 650b wheelset. I've got a set of 700x30x56 you are building for my gravel bike for road riding for me now but im also looking for an aero 650b for my gravel bike as well.


LightBicycle 2020/02/15

Hi Robert, Currently, we only have 36mm or 35mm deep wheels for 650B gravel bike. I am so sorry about that.Is it 32mm wide/35mm deep or 28mm wide/36mm deep working for you? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

J

Juha 2020/02/01

Hi, what would be the cost for a custom-made decal on. A carbon rim brake frame (the decal desired is the ”U” inside the circle inside the triangle here: https://images.app.goo.gl/mRVqR5Qi5XK2ySn77)? Kind regards Juha Hämäläinen


LightBicycle 2020/02/02

Hi Juha, The decal is applied by water-slide transfer which requires facilities here in our factory. Do you want to order the frame from us as well? Making a decal on the ordered frame with us could be feasible. You can let us know your graphic design sketch, we can quote accordingly for you. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

P

Paweł 2020/01/31

Hello, I would like to ask if have you any crash/warranty policy ? For the Falcon series of the rims: https://www.lightbicycle.com/55mm-deep-carbon-700C-25mm-wide-road-rim-clincher-U-shape-tubeless-compatible-with-basalt-braking-surface.html Thanks Pawel


LightBicycle 2020/02/01

Hi Pawel, We offer 3 years crash replacement policy for 700C wheels/rims falcon. You can check on below link for waranty. https://www.lightbicycle.com/warranty-policy Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

M

Miguel 2020/01/30

Hello, I am very interested in your mtb all mountain 29" rims. I have been researching carbon rim companies from China and you seem to have a great well built product. You also have many great reviews that I have found. Can you answer for me why your rims offer a much higher total weight allowed for the rider then most of the other companies I have found. I am concerned with my weight being to heavy for carbon rims. I would hate to invest in these rims to only destroy them on the trail. My riding style is all mountain with minimal small jumps. I really just enjoy riding the beautiful trails in the SF Bay Area. I am 6"4" and weigh around 280 lbs. Any help would be appreciated. Thank you for your time.


LightBicycle 2020/01/31

Hi Miguel, We just list rider weight accordingly to our lab test data. The rims are pretty strong in lab test. What is your tire width? We recommend below 29 inch rims for your riding, they are strong and durable. AM928: 28mm inner/34mm outer, 3 years warranty https://www.lightbicycle.com/EN928-asymmetric-rim-profile-carbon-29-inch-mountain-rims.html AM927: 27mm inner/33mm outer, pro series, 5 years warranty https://www.lightbicycle.com/AM927-asymmetric-rim-profile-carbon-29-inch-carbon-rims-mtb.html AM930: 30mm inner/36mm outer, pro series, 5 years warranty https://www.lightbicycle.com/AM930-asymmetric-rim-profile-carbon-29-inch-carbon-rims-mtb.html Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

S

save 2020/01/29

Hi LightBicycle Team! I would to buy this wheelset... RIM: 700C tubeless bicycle wheels 32mm wide 35mm deep clincher Disc, Flyweight, hook, matte, UD, With Holes. HUB: DT SWISS 350, 15 / 100mm, 12 / 142mm, Shimano Road 11S, straight pull, Center lock, Black, 24H, 28H, 18T SPOKES: Sapim CX Ray NIPPLES: Aluminium Black ACCESSORIES: Glossy Black, Add Valve Stem, Add Tubeless Tape I have two questions... is it possible to switch the hubs with shimano xtr hub (15x100mm, 12/142mm, shimano 11s) ? which price with these hubs? and with hope RS4 hub with same configuration? can you estimate the weight of the wheelset with these differents hubs? Thanks for all your answer! Quentin


LightBicycle 2020/01/30

Hi Quentin, We just sent you the quotation of this 32mm wide road disc wheelset 700C with Shimano XTR center lock hubs and Hope RS4 hubs to your email address. Please check. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

B

Brent 2020/01/26

Hello! I'm looking for some carbon wheels for my tandem bicycle. Hardtail MTB, 29", total weight 170KG, 2"-2.2" tire. Disc brake 6 bolt. We will ride gravel and non technical trail. Our tandem is a 2012 Fandango DC9. DT Swiss 540 hubs or equivalent, front--20mm thru axle, rear--9MM quick release Your recommendation for rim, spoke count, etc. Thank you! Brent Davis


LightBicycle 2020/01/26

Hi Brent, Thanks for your reaching out! For your tandem bicycle, we recommend below 29inch wheelset .And we make rims with 50g material added, then it will be strong enough for two riders. https://www.lightbicycle.com/Hand-built-All-Mountain-Cross-country-carbon-29er-MTB-wheelset-30mm-wide-tubeless-compatible.html Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

P

peter 2020/01/25

I need a tubular wheelset disc center lock ,dt 240 hub for 30 mm tubular tires.Front 12x100 thru axle rear 12x 135mm thru axle front 45 mm deep rear 60 mm deep.This is for bianchi infinito cv disc 2018.What do you recommend?Thanks(for shipping to Canada)


LightBicycle 2020/01/26

Hi Peter, ​ Thanks for your reaching out! Normally for road disc wheels, they are front 12*100mm/rear 12*142mm, or front 100mm QR/rear 135mmQR, We do not have 12*135mm. We can build front 45mm/rear 60mm tubular wheelset. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

J

Joel 2020/01/24

thinking about getting rims built in China, with the Chris King hubs. Shipped to the states. What kinds of extra duty/taxes/charges can I expect?


LightBicycle 2020/01/25

Hi Joel, Thanks for your reaching out!Yes, we can build wheelset with Chris King hubs. Which rims do you like for the wheelset? Do you like mountain bike wheels or road disc wheelset 700C? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

LEAVE COMMENTS

We are here for you if you need any assistance.

Please leave your name here.

E-mail is required for further contact.

Please enter a message.