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Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

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North America Warehouse

support@us.lightbicycle.com

+1 (253) 216-2535

COMMENTS

T

Tony 2019/08/19

Hi, I’d like to buy a pair of fat bike wheels, on Hope fatsno hubs in purple, to run 4.8inch tyres. No decals. Purple nipples. Valves included. I’m looking for the strongest wheels, not the lightest, because of my size. Can you tell me the best rims and the cost for deliver to the UK please? Thank you, Tony


LightBicycle 2019/08/20

Hi Tony, I would recommend the FAT680 (80mm inner/85mm outer width, 20mm depth) fat bike wheelset, it will complaint with your 4.8" tires. The rider weight limit is 120kg. If you are a heavy rider or need a reinforced version, we can customized a special version for you. https://www.lightbicycle.com/85mm-wide-carbon-26er-fat-bike-wheels-hookless-double-wall-tubeless-compatible.html Thanks, Lightbicycle


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N

nikul 2019/08/16

Hi, Can I use any carbon brake pad on your rims without affecting my warranty? Regards, Nikul


LightBicycle 2019/08/17

Hi Nikul, Normally, brake pads brands would specific about the pad's usage. Take Swiss Stop, for instance, their Yellow King and Black Prince series are specially compound for carbon rims. So as long as you choose the right brake pads, it won't sabotage the rim warranty. You have to puse the pads for carbon fiber rims only. But our pads are tested well in our lab braking test . Thanks, Lightbicycle


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Nick 2019/08/16

Hi, I have been using your wheels for the last 3 years and they have been great with absolutely no issues whatsoever ever, great job! I race XC MTB all over Australia and NZ and have given praise to your wheels to many people who have gone on to make purchases. I am building a new, lighter race bike and have been looking at the XC925 wheels which to to be exactly what I am wanting. Do you have have any special offers or discounts for loyal returning customers that I can access for this purchase? Keep up the great work, Nick.


LightBicycle 2019/08/19

Hi Nick, It is really appreciated for your continuous support. We just sent you the XC925 29er XC wheelset qutation through email. Please check. Thanks, Lightbicycle


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M

Mf 2019/08/12

Hi, 1. Is it possible to have a QR kit adaptator for your 12 axe wheels ? I want to have the choice to switch between on my two bikes 2. Is it possible to have black stickers (not grey) on 38 or 50 disc wheels ?


LightBicycle 2019/08/13

Hi Mf, 1) Yes, we have adaptors for converting hubs from QR to 12*100mm/12*142mm. What hubs are you interested in? Then we can quote accordingly for you. 2) Yes, we have glossy black stickers (only valve logo) for WR38 or WR50 road disc wide wheels 700C. Thanks, Lightbicycle


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B

Brandon 2019/08/12

Hi there, I’m 6’6” and 240lbs and found your E932 wheels that should hold my weight up to 264lbs. I’m still learning as much as I can about wheels but as I was choosing a hole count I automatically chose 36h for my rear. According to your guys expertise, does having 36h vs 32h give a larger max rider weight on the same wheel set up? Thank you! Brandon H


LightBicycle 2019/08/12

Hi Brandon, 1. The EN932 is the strongest 29er enduro bike rim we offer online by now, the weight limit is 140kg(308.6 lbs.), so your weight would be fine for the rim. 2. If you are planning on doing some rough riding or hard terrain, we can make a reinforced version for you. If you like to order the reinforced version from us, I will make the invoice for you as this is a customized option. 3. Impact resistance and wheel stiffness speaking, the wheel with 36H will certainly stronger than 32H. Thanks, Lightbicycle


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H

Hil 2019/08/07

Hi, I'm interested in buying the RR56C02-30 rim. But before I do I would like some answers on the following questions, if possible. 1: When developing the RR56C02-30. Which tire did you use as a baseline? 2: Can you tell me how wide a Continental GP5000 (tubeless) 25mm and 28mm will be on a RR56C02-30 when inflated to 5 bar? 3: Is it possible to build the rim up with hidden spoke nipples? Thank you in advance Regards,


LightBicycle 2019/08/07

Hi Hill, Please check our reply as below. 1. For RR56C02-30mm wide road disc rims, normally we use 25C to 32C. But the tire width range can go from 23C~50C. 2. We measured GP500 tire width on AR rims(AR36/AR46/AR56). For 25C tire, the tire width is measure at 26.54mm. For 28C tire, it is measured at 29.37mm and 28.64mm. Please check below sheet we did. 3. It is okay to manufacture rims with internal spoke holes. The nipples will be hidden inside the wheels. You can leave a a message on the order that you need "internal nipples for rims". Then we can see it and will manufacture accordingly. Or you can list your order specs here. We can work on invoice accordingly for you. Thanks, Lightbicycle


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A

Alex 2019/08/03

Hi, I'm from Romania and I'm interested in buying a pair of wheels. Their cost is 707.97 EUR and the shipping cost with EMS is 142.75 EUR. Do i have to pay additional taxes to this cost or the price includes also the customs taxes? Thanks! Regards, Alex


LightBicycle 2019/08/05

Hi Alex, We do have Tax-Prepaid Delivery offers for the European orders, It's USD158(about EUR 142) for one complete wheelset to Romania, tax included. Which means that you don't need to pay for any tax when the wheels are imported. I can create the invoice for you because TPD is not available online currently. Let me know the exact configurations of the wheels. Is it road dics wheels or mountain bike wheelset? Thanks, Lightbicycle


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A

Andrew 2019/07/31

Hi Everyone, I would like to know what is the quickest turn-around from factory to home that you do? I apprecieate an added cost will apply. Thank you for your excelent & tradefair work Andrew.


LightBicycle 2019/08/01

Hi Andrew, 1. For most of the case, lead time refers to manufacturing & wheel building plus the shipping & delivery time. If we have the rims you want in stock, rims can be shipped out within 2 business days, If you like to have it build up as complete wheelset, it would take 3 business day before shipping. So what rims/wheels are you interested in? Could you let me know the configurations that you have in your mind as well? I can check if it's in stock for you. 2. The shipping & delivery time would take another 7~10 days by EMS. If you want to speed up the shipping process, you can choose DHL. It would cost more of course. Is there any time restrictions that you have? 3. Which product are you interested in? mtb wheelset or road? How many? Then we can check on the lead time accordingly for you. Thanks, Lightbicycle


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D

Dylan 2019/07/27

I have 10 speed Ultegra. Which of your carbon wheels are compatible with shimano 10 speed?


LightBicycle 2019/07/27

Hi Dylan, All our wheels with Shimano Freehub are 10s compatible using an additional spacer. And we are highly engaged in the rims/wheels customization, please just let us know what you want to get an ideal wheelset, which we will have it realized for you then. Best regards,


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Daniel 2019/07/21

Hi, Do you have the turqoise decals for the rims? I have the pivot mach 6 aqua blue frame. I like to mach it. Thanks


LightBicycle 2019/07/22

Hi Daniel, 1. Yes, we do have turquoise decals available. The color is AVERY DENNISON HP750 Real Teal #715. Here's the color for your ref, also send you a photo with the turquoise decal on. 2. The decals are free to offer if you purchase rims from us. You can also purchase the decals only from our accessories section at https://www.lightbicycle.com/Replaceable-Paintless-Rim-Stickers.html Thanks, Lightbicycle


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