Contact Us - Light Bicycle

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America shops.

Headquarter

Canada Shop

US Shop

Serve as the production center and R&D base, handling every aspect of rim development and manufacturing.

Business Address: Building #4, No. 96, Haijing Road, Haicang District, Xiamen, Fujian 361026, China

sales@lightbicycle.com:
sales & components inquiries, product customization, pricing quotes, purchasing support, and bulk orders.

support@lightbicycle.com:
post-sales assistance, order & shipping issues, warranty claims, and technical support.

+86-18030305013

Stock popular carbon rim and wheel models to ensure quick order fulfillment and provide local wheel building, after-sales support, and warranty services.

support@lightbicycle.com

+1 (253) 216-2535

In charge of wheel building and customization, with an efficient inventory management system that improves delivery efficiency and reduces shipping costs for local clients.

support@lightbicycle.com

+1 (236) 309-1331

COMMENTS

CK 2024/04/21

Hi LB, Do you offer a Fatbike wheelset in 650B with 150mm front and 177mm rear? When I look online the only option for the rear is 197mm. Thanks!

LightBicycle 2024/04/22

Hi CK, We can supply Onyx fat bike hubs with15*150mm/12*177mm hub. The lead time is about 2 months. Is it okay for you? Thanks, Lightbicycle

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John 2024/02/28

With your Pro RIM AR25 disc, which have hybrid hook bead, what type of tire can I used? Do I need to use clincher tires?

LightBicycle 2024/02/29

Hi John, The AR25 700C road disc rims is compatible with clincher and tubeless tires. Thanks, Lightbicycle

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Patryk 2024/02/09

Hi, Do you offer discount code for wheels? I'm interested AR46 with DT Swiss 240 hubs which is not available from Europe warehouse unfortunately :(

LightBicycle 2024/02/09

Hi Patryk, Yes, we do have discount couponcode. Please check below. To place an order please go through the checkout process on the site and enter the following coupon code: YNFW36DX （valid until 2024.04.30 CST） you can get a 5% discount for your order (rims/wheels/frameset). Thanks, Lightbicycle

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Fabian 2024/02/05

Hii im looking for Light weight road bike wheelset, around 1300-1400g with XDR freehub, my profile is more climber, so, the depth about 40mm-45mm. I have 28mm tires. What is your recomendation for a quick send? Its for send to miami FL.

LightBicycle 2024/02/06

Hi Fabián, We would recommend AR46 700C road disc(21 mm internal/46mm deep)a s a great option for Commuter and climbing. Your Continnental Grand Prix 5000 tires in 28mm will fit well. The global shop shut down on China Lunar New Year holiday from the 3rd to the 18th of February. Our Global service team will be on leave from the 9th to the 18th of Feb. So if you want to get something quicker. I would recommend you purchase directly from our North American shop. As long as we have the parts in stock, our lead time for new wheelset orders is 2-3 business days. We stock DT Swiss 350 hubs in our North American shop if you want to get a reliable carbon wheels. Or upgrade to DT Swiss 240 hubs if you want to get a lightweight and reliable wheelset. If you let me know exactly what hub you're after I can confirm what we can swing! The ship cost from North American shop to the US depends on your zip code which save a lot than purchase from global shop. Thanks, Lightbicycle

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David 2023/12/27

Hi Is there option to buy combination of 37 depth (front) and 45mm rear wheelset please?

LightBicycle 2023/12/27

Hi David, Thanks for reaching out! We offer customized combination wheel options. We have sent you an email to discuss more details, please check it. Light Bicycle

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Tom 2023/12/09

Hey there. Looking for an ultralight XC/Trail wheelset for my 2013 Specialized Stumpjumper FSR Expert Carbon EVO 29er. Bike currently has the stock Roval Traverse alloys which come in at just under 2kg for both (per Specialized). Both are thru axle, but as this is an older frame the spacing is non-boost (142mm rear) which is part of my problem r/e what's available. Not sure what freehub is on there, but the bike has the original SRAM XO mechanical rear derailleur and SRAM PG-1050 10speed, 11-36t cassette. I can send the original spec sheet for the bike if helpful. I'm looking for a sub 1600g wheelset. I'm 5'8", 175lbs and just do trail and XC. Please let me know what you've got...

LightBicycle 2023/12/09

Hi Tom, Can you send your original XC 29er wheelset specs for reference? Also, What tire width are you going to use? Do you ride aggressively? Is it your wheelset front 15*100mm/rear 12*142mm? Thanks, Lightbicycle

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Ed 2023/09/10

Hi, I’m interested in your 46mm carbon road wheelsets. Your site mentions Campagnolo freehubs can be fitted yet they don’t come up as options on any of the hub choices? Only Shimano and sram are listed? Is Campagnolo an option? I would lean towards the DT Swiss 240s. Also, do the 465s come without spoke holes/no rim tape requirement? Ed

LightBicycle 2023/09/11

Hi Ed, We could customize a pair of AR46 disc wheels with Dt Swiss 240EXP hubs together with the Campy N3W freehub. I have sent a quote through email, please check it. Light Bicycle

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Benedict 2023/08/28

Hi there! If I order rims with no access holes, do it still need to apply rim tape if using clincher with tubes?

LightBicycle 2023/08/28

Hi Benedict, If the rims with "no access holes", you will not need to apply rim tape or rim strip. Which rims are you interested in? Thanks, Lightbicycle

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Aleks 2023/07/13

Hi! I have a question about custom drilling. Is it possible to do 21h (2:1) drilling? Also - is it possible to do offset drilling 1-2mm towards one side? Finally would offset drilling be possible on 2:1 rim (offset towards lower spoke count) Thanks in advance, Aleks.

LightBicycle 2023/07/14

Hi Aleks, Thanks for reaching out! It's okay to do 21h(2:1) drilling on the rims. As for offset drilling, may I know which hubs and rims that you want to build with? Then our R&D department could check about it. Best regards Light Bicycle

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Jaap 2023/05/15

I am considering the AR46 build available in the European Warehouse for my road bike. I am wondering if the 24 rear spokes are enough for a 90 kg rider? I ride mostly flat but will be going up and down some Alps later this year.

LightBicycle 2023/05/15

Hi Jaap, Thanks for your inquiry!For front 24H/rear 24H AR46 wheelset is strong enough for 90KG rider, it is not flyweight version. It is standard version there. Thanks, Lightbicycle

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Alex 2023/01/24

I have a cannondale 2010 F2, Lefty, i am wondering if i can change her into the carbon wheel set, if so, any suggestion from your team? Look forward to hearing from you. Cheers, Alex:-)

LightBicycle 2023/01/24

Hi Alex, May i know your weight please?What is your tire width on the bike? Do you ride aggressively? Then we can recommend wheelset accordingly for you. Thanks, Lightbicycle

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Kishore 2022/12/13

Hello, I am in Melbourne, Australia and finding it difficult to navigate your Australian site. Could you advise me please if you have the following in stock or whether it will be a custom build: 700c wheelset quick release hubs front and back For gravel bike with 28-40mm tyre width Also I note that your custom wheel builder does not allow spike selection. Kind regards, Kishore

LightBicycle 2022/12/13

Hi Kishore, Thanks for reaching out! I am sorry that LB only have one website at this moment. Australia is only one of our warehouses. And we currently only have one specific disc road wheelset in stock. It's a 28mm wide, 46mm deep wheel. So probably not a typical rim for gravel. Since you are looking for a custom build, the wheels will made, built and shipped from the HQ. Can you tell me more about your requirement of gravel wheelset 700C? Do you do lots of climbing or more road riding? Thanks, Lightbicycle

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Paul 2022/08/21

Hi, I'm a pro wheel builder in The Netherlands. Do you have prices for B2B? Do you have MOQ per item? Thnx Paul www.handgespaakt.nl

LightBicycle 2022/08/22

Hi Paul, Thanks for your inquiry! Which carbon fiber rims do you like? moutain bike or road 700C rim brake or 700C disc wheels? Thanks, Lightbicycle

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Chris 2022/07/30

Do you offer any carbon tubular wheelsets for rim brake bikes? Thanks, Chris

LightBicycle 2022/07/30

Hi Chris, Yes, we can build wheels 700C with rim brake tubular rims. Do you have anything specific in mind? Like the width and depth of the rim? Or the hub you prefer to use? Thanks, Lightbicycle

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Ben 2022/07/21

Big thanks to Edwin for being so helpful and quick to process a fault that occurred with my front wheel, and in arranging a replacement. When buying online, you never know if returns/replacements will be easy or possible, but Edwin was super helpful and it was a really smooth process - thanks again!

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See all 286 customer reviews>>

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