Contact Us - Light Bicycle

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse

Building #4, No. 96, Haijing Road, Haicang District, Xiamen, Fujian 361026, China

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@lightbicycle.com

+1 (253) 216-2535

COMMENTS

Cade 2021/07/22

Hi, I am from the Netherlands and I am looking for an AM wheelset for aan Mondraker Carbon Foxy 29-er. Looking for an 30 mm (AM930?) internal rim with Onyx Vesper hubs (boost) in black. Weight of rider plus pack is 90 kg. Agressive ridestyle. Can this be ordered for the Netherlands and if yes what will be the price?

LightBicycle 2021/07/23

Hi Cade, Based on your description, I would suggest making the 29er rim AM930-30mm a custom heavy-duty version for you. We usually add 50g for each rim for HD riding or aggressive riding. Thanks, Lightbicycle

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David 2021/07/22

Ok, I know all most nothing about wheel sets, rims etcetera. I have a Jamis Renegade carbon fiber gravel bike . The tires in the bike are a 700 x 37c. Im thinking I would like another wheel set that would be more for road riding. Is this possible, and if so how do I go about choosing and selecting a wheel set? Thanks David Shinabery

LightBicycle 2021/07/22

Hi David, May i know your weight please? Do you ride aggressively? Is it lots of cross wind there? Then i can recommend 700C gravel wheelset accordingly for you. Thanks, Lightbicycle

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Jeff 2021/06/29

Hi Lightbicycle, I just ordered a 700c wheelset, but have not received confirmation of my order. Thanks, Jeff Root

LightBicycle 2021/06/30

Hi Jeff, The confirmation email for your road disc wheelset was sent 10 hours ago. Have you got it? Thanks, Lightbicycle

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Daniel 2021/06/03

Hi there! Hope you are doing well. Where is the link to the AR46 wheelset? I can not find it on your webpage. I need to know the specs. Thank you, Daniel

LightBicycle 2021/06/03

Hi Daniel, For AR46 road disc wheelset 700C, please check below link. https://www.lightbicycle.com/700C-Gravel-Optimized-Aero-Shape-46mm-depth-hand-built-carbon-road-disc-wheels---28mm-wide-and-tubeless-compatible.html For rim brake 700C AR46 28mm wide, please check below link. https://www.lightbicycle.com/700C-V-shape-46mm-depth-hand-built-carbon-road-wheels---28mm-wide-and-tubeless-compatible.html Thanks, Lightbicycle

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Johnny 2021/05/27

HI, Can you please confirm if the DT swiss 180 in 36 EXP ratchet is in stock? I'm trying to get in touch with someone to update my order but have not heard back Thanks Regards, Johnny

LightBicycle 2021/05/27

Hi Johnny, Yes, we have DT Swiss 180 36 EXP hubs in stock. We just changed your AR45 road disc wheelset to DT Swiss 180 hubs through email. Please check. Thanks, Lightbicycle

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David 2021/04/10

Hi The non disc grooved graphene surface braking option in a AR46 build is quoted at AU$39.36 yet adds double that ($78.71) to the build cost. Why is that? Thanks David

LightBicycle 2021/04/12

Hi David, We offer 2 braking surfaces for our rim brake rims 700C. The classic high TG braking surface and the Grooved Graphene braking surface. The difference for your ref., The cost is USD30/rim extra for the Grooved Graphene braking surface. The price on our website is USD-based, so the price in AU$ would not be Integer. Non-Disc - High TG Surface: Rim Brake 700C road rims use an advanced High TG resin system with a layer of graphene to help dissipate heat. The braking power and reliability are significantly improved over a basalt braking surface. Non Disc - Grooved Graphene Surface: Our new resin system and construction method, combined with the 3k rim track, withstands over 280°C, dissipates heat, and lowers rim temperatures faster in between braking efforts. Gain confidence-inspiring brake performance on the steepest descents and wettest conditions with our matching brake pads. Also, graphene added to the rim brake track allows for greater resistance to overheating with improved heat dissipation and reduced temperature accumulation during heavy braking. The grooved track helps evacuate trapped moisture between pad and rim in wet conditions and brings more resistance and force at the lever when conditions are dry. Thanks, Lightbicycle

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CARLOS 2021/03/16

Hello, Im interested in the Falcon R45 for rim brake with the novatec hubs or dtswiss hubs and the campagnolo driver. Is there any chance you guys have them on stock for Northamerica? Or any r45 for fast shipping in northamerica? Thank you

LightBicycle 2021/03/16

Hi Carlos, We don't have DT SWISS hubs or Novatec hubs in stock at the North American warehouse that featured with Campagnolo freehub. We are more likely to get Novatec hubs with Campagnolo freehub for you in the shorter term. Thanks, Lightbicycle

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Scott 2021/03/10

I am trying to get in contact with someone regarding an order placed yesterday that i need to make a change on before it goes into production. I need to change the order from 6 bolt pattern disc to centerlock. I've left messages with both sales and customer service and have emailed the sales and support emails as well but have not heard anything back yet. Any assistance with making this change for me would be appreciated before they go into production. Scott

LightBicycle 2021/03/11

Hi Scott, Our sales Nicole has reached you through email about order change. Don't worry. Thanks, Lightbicycle

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Greg 2021/03/09

I am interested in a set of Falcon AR 46 Flyweights built with DT Swiss 350 CL hubs from the North American site. Are these available without holes ? What is the delivery time for a set of wheels at present ?

LightBicycle 2021/03/10

Hi Greg, We have AR46 disc UD matte 24H no decal in stock. If you like to customized lighter version, normally, the production will take 2 weeks and one more week for truing and wheel building. Thanks, Lightbicycle

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Chris 2021/03/08

Hi there, Your wheels/ rims looks awesome. I’ve just taken delivery of an ebike (FLX Babymaker Pro) and the rims are nothing special. I wanted to upgrade them using your product. Do you know if your carbon wheels are rated for ebike? I will be using trp disc brakes with wheel size of 700C 36H. I’ll need to rebuild the rear (motor in the rear hub), but I could buy the front already made (but will need a through axle to fit the bike). Hit me up with any questions if you need to know more. Fingers crossed!

LightBicycle 2021/03/08

Hi Chris, We can manufacture 36H 700C for E-bike, and we can also make rims with some carbon fiber material address, the rims will be around 50g or 110g added. May i know your weight and which model of 700C rim you like? Then i can check how much material to add. Thanks, Lightbicycle

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Matt 2021/03/04

My bike is pink and teal. I want to buy a wheel set but would like pink spokes. Is there any option to have colored spokes for the build?

LightBicycle 2021/03/04

Hi Matt, Currently, we do not have pink spokes. We only have black spokes. But we have pink valve sticker. Does it work for you? Thanks, Lightbicycle

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David 2021/02/20

Do you have Hydra hubs in centerlock, Jbend, microspline, 28 hole? If so, what colors?

LightBicycle 2021/02/20

Hi David, We do not have 28H I9 Hydra boost hubs with microspline in stock.Normally, we only stock J-bend 6-bolt version in stock or 32H center lock/6-bolt . If you like to order center lock boost hubs, it may take around 2 months lead time. Does it work for you? Thanks, Lightbicycle

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Tim 2021/02/17

Hi, Under your tax prepaid duty option, what is that cost on a delivery to the UK? Thanks Tim

LightBicycle 2021/02/18

Hi Tim, We have 3 shipping options for UK shipments. What are you planning on ordering? Rims only or complete wheelset? Then we can get the delivery accordingly for your check. Thanks, Lightbicycle

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George 2021/01/14

Do you make road bike frames?

LightBicycle 2021/01/14

Hi George, Do you like road rim brake frameset or disc road? gravel or cyclocross? Thanks, Lightbicycle

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Dean 2021/01/05

Hi, I'm interested in the Aero 50mm disc wheels. Can you advise what the default shipping cost to the UK will be? Thanks Dean

LightBicycle 2021/01/05

Hi Dean, The delivery to UK is high cost right now due to the Pandemic. There are really few flights to UK. Maybe it will be better at the end of January or Feb. Thanks, Lightbicycle

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See all 254 customer reviews>>

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