Contact Us - Light Bicycle

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse

Building #4, No. 96, Haijing Road, Haicang District, Xiamen, Fujian 361026, China

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@lightbicycle.com

+1 (253) 216-2535

COMMENTS

Paul 2022/08/21

Hi, I'm a pro wheel builder in The Netherlands. Do you have prices for B2B? Do you have MOQ per item? Thnx Paul www.handgespaakt.nl

LightBicycle 2022/08/22

Hi Paul, Thanks for your inquiry! Which carbon fiber rims do you like? moutain bike or road 700C rim brake or 700C disc wheels? Thanks, Lightbicycle

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Chris 2022/07/30

Do you offer any carbon tubular wheelsets for rim brake bikes? Thanks, Chris

LightBicycle 2022/07/30

Hi Chris, Yes, we can build wheels 700C with rim brake tubular rims. Do you have anything specific in mind? Like the width and depth of the rim? Or the hub you prefer to use? Thanks, Lightbicycle

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Ben 2022/07/21

Big thanks to Edwin for being so helpful and quick to process a fault that occurred with my front wheel, and in arranging a replacement. When buying online, you never know if returns/replacements will be easy or possible, but Edwin was super helpful and it was a really smooth process - thanks again!

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Nikolas 2022/07/19

Hello, is this wheelset configuration possible? Frontwheel: Hub: HOPE RS4 Disc Center Lock 12x100, 28 hole, color: orange Rim: FALCON RIM AR36 disc Spokes: Sapim CX-Ray Rearwheel: Hub: HOPE RS4 Center Lock 12x142, 28 hole, color: orange Rim: FALCON RIM AR36 disc Spokes: Sapim CX-Ray If you are able to build this wheelset please tell me the price with shipping to Germany. Kind regards Nikolas

LightBicycle 2022/07/19

Hi Nikolas, We just sent you the quotation of AR36 road disc wheel 700C disc to your email, please check. Thanks, Lightbicycle

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Roman 2022/07/04

Hey ! I want some rims for my gravel/touring bike with Rohloff rear hub and dynamo son 28 front hub. I'll ride Rene herse tires in 55mm. I'm a light weight rider. Thanks !

LightBicycle 2022/07/04

Hi Roman, Thanks for your inquiry! May i know your weight please? Do you like rims only? What is your hubs spoke count? We can recommend gravel rims 700C accordingly for your check. Thanks, Lightbicycle

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nick 2022/06/30

im interested in a road/adventure wheelset 50 or 55mm deep / shimano 11sp hub would prefer 28 or 32 spoke count as in heaver rider . shipped too UK . could you please send cost etc and link to product . Many thanks.

LightBicycle 2022/06/30

Hi Nick, Thanks for reaching out! It is okay to manufacture rims with 28H and 32H spoke count. What tire width do you use? Is your bike disc or rim brake? We can recommend road 700C wheelset accordingly for your check. Thanks, Lightbicycle

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Brecht 2022/06/10

Hi, I'd like to run 30c tyres on one of your WR rims. Do you have any idea how wide these would actually be, as I couldn't find any measurements for 30c on your tyre width charts? Also, is there the possibility to make a 32mm outer width wheel with a depth of 56,5mm? Thanks, Brecht

LightBicycle 2022/06/10

Hi Brecht, Which tire do you plan to use on our WR gravel wide rims/wheels? 30C tires would be very easy to install. Our tire range is up to 48c. Thanks, Lightbicycle

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Christopher 2022/04/06

Do any of your wheels have the option of the new Campagnolo N3W freehub? Thanks!

LightBicycle 2022/04/07

Hi Christopher, Yes, we have Carbon-Ti and DT 240 hubs that came with an N3W freehub body for carbon wheels. Which do you prefer? Thanks, Lightbicycle

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Павел 2022/04/03

Здравствуйте! В Россию доставляете? Сколько будет стоить доставка, какие сроки? Какие есть варианты оплаты?

LightBicycle 2022/04/05

Hi Sir, Thanks for your inquiry! Yes, we can delivery to Russia by EMS delivery. Do you like carbon bike rims only or complete wheelset? How many? Then we can quote accordingly and the lead time for your check. Thanks, Lightbicycle

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Fabrice 2022/03/10

Hello, Would it be possible to order only one rear wheel for the mtb. Thanks in advance, Fabrice

LightBicycle 2022/03/11

Hi Fabrice, Yes, you can get one single rear wheel from us. I will send the order to you via email later. Have you figured out which wheel you want yet? I will have to check the availability for you because some hubs can only be sell in pairs. Thanks, Lightbicycle

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Harry 2022/03/05

I am from India, I don't see any shipping options here. Can you please tell me how to order?

LightBicycle 2022/03/05

Hi Harry, Which bike wheelset are you interested in? How many? mtb or road? Then we can check on the cost and the delivery cost to India accordingly for your check. Thanks, Lightbicycle

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Mike 2022/03/04

Hi I’m looking at the falcon pro WR38 /WR50 for both road and gravel use and have a couple of questions. 1. For the DT240 EXP hubs, I understand there were issues with the ratchets on the some of the early versions of these hubs. Are the hubs you are using now from later batches where these issues have been resolved? 2. I would prefer the 38mm for front and 50mm rear. Is this possible and how can I indicate on the order? 3. I’m 85kg and planning to use the wheels mainly on road but also for some gravel use. Would the flyweight option be ok or should I stick with the standard rims? 4. Similar to the above question, do you recommend brass or alu nipples for my case? I plan to go with cx-Ray spokes if that makes a difference. Thanks for your help Mike

LightBicycle 2022/03/04

Dear Mike, Thanks for your inquiry and Questions. Answer to Q1: Do not worry about it. Once we found the issue, we contacted DT Swiss company and replace all issued hubs already. And only their first batch made in 2020 year have this problem. All new hubs are without any problem. Now our stock hubs are all new. We can also take pictures of hub serial number for your check before shipping if you need. Answer to Q2~Q3: According to your weight and riding stype, it is okay to build the wheelset with front flyweight WR38/ rear flyweight WR50 rims 700C road disc. But standard version is with more carbon fiber material, it is stiffer and more durable. Answer to Q4: For most of our customers, we recommend alloy Sapim nipples to our customers, which combines light weight, strength and corrosion resistance, despite the lower weight. Brass niples are recommend to use if the weather is wet there. Thanks, Nancy

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Jon 2022/01/15

Hello, Are there any hubs available with the Campagnolo N3W driver for Ekar? Thank you!

LightBicycle 2022/01/15

Hi Jon, We have DT Swiss 240 EXP and carbon Ti hubs with N3W free hub options available. Which road disc wheelset do you like? You can list the order specs here. We can quote accordingly for you. Thanks, Lightbicycle

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Greg 2022/01/11

Hi, is it possible to have a wheelset built with Onyx Vesper road hubs and shipped to Australia? (This only appears to be an option for North America). Thanks.

LightBicycle 2022/01/11

Hi Greg, Yes, we can build an Onyx wheelset road 700C for you in the Global warehouse and ship it to you. Have you figured out the configurations yet? Thanks, Lightbicycle

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Preston 2021/11/13

Hi, I’m looking at having a carbon wheelset built up. I’m curious what it would cost and what the weight would be to build up a set of XC925 Recon Pro Rims with Silver Hope Pro 4 hubs (Boost Spacing, HG cassette), along with the Spaim D Light Spokes and Silver Nipples. I’m 78KG and ride aggressively, but no jumps. Maybe a lightweight front and regular rear? What about the same setup but with DT350 Hubs? Thanks!

LightBicycle 2021/11/13

Hi Preston, I would actually recommend DT 350 hubs for XC925 wheelset 29er . Because we have the rims and hubs in stock, which means we can ship it in 3 business days. And DT 350 hubs is the best balance of price and quality. Thanks, Lightbicycle

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