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Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@us.lightbicycle.com

+1 (253) 216-2535

COMMENTS

C

Cal 2019/06/13

Hi, You indicated that your wheel is manufactured with two parts joined together which you refer to as “duotek”, resulting in fewer joints, therefore fewer points of failure. Would it be possible to make the rim in one piece so that there is no joint? Would a one piece with no joint be a better design than a two piece? Cal

LightBicycle 2019/06/14

Hi Cal, All Light Bicycle rims are made with one-piece layup years ago. Not sure the concept of Duotek is on our site. We did publish an article about one-piece layup. You can check it out at https://www.lightbicycle.com/newsletter/technology-improve-of-light-bicycle-carbon-mtb-650b-rims.html What's more, we separate joints of every layer in a certain order so the rim can as close as it can be to the Isotropic structure. Our Pro series rims are with all-new manufacturing process and method to make the carbon fiber bicycle rim stronger, so if you are after stronger rims, Pro rims would be a good choice. Let me know what more do you like to know about our products, happy to help. Thanks, Lightbicycle

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R

Richard 2019/06/02

Hi Interested in a set of wheels but I am unsure how the UK duty and vat can be dealt with. How much would I pay on a set of wheels? Rich

LightBicycle 2019/06/03

Hi Rich, We offer two shipping as below for packages to the UK. Let me know which would be your pick. Which road wheelset or mtb wheelset are you interested in? The TPD is not available online currently, if you like to go with TPD, then pls provide the full configuration details of the wheels ao I can create the invoice for you accordingly. The shipping and delivery time would be the same, 7~10 days. --EMS(Post system): USD71, tax not included. But we will lower the declared value to USD220/wheelset so you can pay less tax. --TPD(Tax-Prepaid Delivery): USD155 for one complete wheelset, tax/VAT included. Thanks, Lightbicycle

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M

Massimo 2019/06/02

Hi, i'd like to know the total price, including duty, vat, fee and ship costs for the following item: RM650BC13 RIM: All Mountain, 32H, matte, 3K ACCESSORIES: Stealth I'm from Italy Thank you

LightBicycle 2019/06/03

Hi Sir, We offer two shipping plan for packages to Italy. Let me know which would be your pick. The TPD is not available online currently, if you like to go with TPD, I will create the invoice for you accordingly. The shipping and delivery time would be the same, 7~10 days. --EMS(Post system): USD50 for one complete wheelset, tax not included. But we will lower the declared value to USD110 for two rims so you can pay less tax. --TPD(Tax-Prepaid Delivery): USD89 for two rims, tax/VAT included. 27.5 bike rim: 650B Rim 38mm wide, with 32h, 3k, matte specs is USD180 each. Thanks, Lightbicycle

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B

Bill 2019/05/30

hi i enquired about road disc clincher wheelset ,you quoted weight about 1445 grams ,is there a lighter option?i would like at least 50 mm deep regards Bill Louca

LightBicycle 2019/05/31

Hi Louca, We can build the wheels with Carbon Ti and Extalite hubs for you with the RRU55C02 (25mm wide, 55mm deep) for you. The road disc weight will be around 1408g+/-25. I emailed you the wheelset specs accordingly, please check your email. Thanks, Lightbicycle

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G

Gilbert 2019/05/30

Hi, can you tell me if there is a customs duty or tax charged for entry into Australia. Thanks, Gil

LightBicycle 2019/05/30

Hi Gilbert, There will be import tax charged by related authority party at your side, yes. We can lower the declared value on the documents for you so you can pay less tax. Or we can ship the rims/wheel separately so the individual value is under the charge amount. Let me know what will work for you? Which bike rims or wheels do you like? moutain bike or 700C road? Thanks, Lightbicycle

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G

Gavin 2019/05/29

hi there, im looking to order 2 carbon 29 mountain rims although i see south africa is not on the drop down country list so i cant check out. Do you not ship to south africa? regards, Gavin

LightBicycle 2019/05/30

Hi Gavin, We do ship to South Africa, but it is not by EMS delivery. It is RPX delivery to South Africa. Which 29er mountain bike rims do you like? UD matte 32H? We can quote acccordingly. Thanks, Lightbicycle

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B

Bill 2019/05/26

hi guys and girls received your track wheels that you built for me ,very happy ,can you build lightweight wheels for my road bike with disc brake ,?currently they are the Bontrager deep 60 mm ,looking for something lighter

LightBicycle 2019/05/27

Hi Bill, It is really appreciated that you like our wheels. We can build the disc brake wheels 700C with Carbon TI and Extalite hubs for you with the RRU55C02 (25mm wide, 55mm deep) for you. The wheelset weight will be around 1408g+/-25. I just sent the wheelset specs and weight to your email address. Please check. Thanks, Lightbicycle

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S

Simon 2019/05/22

Hello, I am looking for a pair of carbon wheels for XC. I am 66kg full equiped. I am ridding a 100 mm fullsuspension I am looking for rims around 350 g (or something strong enougth to handle some kind of aggressive XC), 24/25 mm inner rims, with DT30 hubs non boost, XD and CX Ray spokes. My budget is around 750€ + shipping with import charges. What could you proposed ? Simon

LightBicycle 2019/05/23

Hi Simon, We recommend WM29C19 wheelset(24mm inner/30mm outer) for you. The 29er XC wheelset would be USD736/pair with the following specs. --RIM: Front / Rear Standard, UD, paintless, 5 Years Pro series standard warranty --HUB: DT SWISS 350, 15 / 100mm, 12 / 142mm, Sram XD, straight pull, 6-bolt, Black, 28H, 18T --SPOKES: Sapim CX-Ray --NIPPLES: Aluminium Black We also have TPD tax prepaid delivery for your reference. I sent the quotation to your email address. Thanks, Lightibcycle

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R

Rozaimi 2019/05/18

Hi, do you ship to Brunei Darussalam using DHL?

LightBicycle 2019/05/18

Hi Rozaimi, Yes, we can ship cargo to Rozaimi by DHL. What product are you interested in? carbon fiber bike rims or complete wheelset mtb? How many? Then we can quote accordingly for you. Thanks, Lightbicycle

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N

NICK 2019/05/15

Good afternoon I am looking to but a set of 55ml non disk carbon rims (28/ 24) for my Aero road bike. Can you confirm the following: * Do the rims come in matte * Do they have a graphine brake track * I am going to the Alps in just over two weeks so would they be suitable given the decents * How long will it take to arrive in the UK * How much would the front and rear set cost Many thanks Looking forward to your response Regards Nick

LightBicycle 2019/05/18

Hi Nick, 1. We offer 2 options for the finish, matte and glossy. Matte finish is the most popular one currently. 2. Yes, you can have the upgraded graphene brake surface. There will be USD30/rim added. Attaching with the braking surface for your ref. 3. Our road 700C wheelsets are ordered to make, the production and building will take 12~15 days. We offer two shipping plan for packages to the UK. iIt is EMS and TPD(tax/VAT included delivery). 4. We do quote wheelset price to your email address. Please check your email. Thanks, Lightbicycle

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