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Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North American customers could receive our warm local service without geographic inconvenience.

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International Service

B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

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support@lightbicycle.com

+86-18030305013

+86-0592-6254228

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Canada Service

30752 South Fraser Way, Abbotsford, BC, V2T 6L4 Canada

support@us.lightbicycle.com

+1 (253) 216-2535

United States Service

24562 CTY 75 Saint Augusta, MN, USA 56301

support@us.lightbicycle.com

+1 (253) 216-2535

COMMENTS

Lucas 2019/01/18

Hello, can you tell me how much you declare a carbon wheelset for customs ? It'll cost 880$, roadbike wheelset with shipping to France. Thanks!

LightBicycle 2019/01/18

Hi Lucas, Normally, we declare the value at USD220 totally for one wheelset. Does it work for you? We have annother delivery named TPD, it is tax included. The delivery cost is USD150 by TPD delivery for one wheelset to France, then you will not have to pay tax or VAT. Thanks, Lightbicycle

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Miloslav 2019/01/14

Hello, please i need 2x rims RRU25T02. Please, how much cost TPD to Czech Republic? Thanks.

LightBicycle 2019/01/14

Hi Miloslav, Do you like RRU25T02 tubular rims with UD matte front 20H/rear 24H with high TG resin brake surface? The delivery cost is USD89.1 for 2 rims to Czech Republic by TPD delivery. If you are ready to order, we can work on invoice accordingly for you. Thanks, Lightbicycle

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Anton 2019/01/13

I want to buy RRU35C02-25mm rims. What shipping cost is for Russia?

LightBicycle 2019/01/14

Hi Anton, For the RRU35C02 road bike rims, do you prefer UD matte, front 20H/rear 24H, with High TG Surface, 2pcs? The shipping cost is USD86 for 2pcs rims to Russia by EMS. Thanks, LightBicycle

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Ed 2019/01/10

Hi, this is for Grace. I'm having trouble responding with email. I received a message concerning availability of DT race spokes. I need to tell her it's ok to use DT competition spokes. Hopefully I can get it fixed tomorrow. Thanks for your time! Ed

LightBicycle 2019/01/11

Hi Ed, Yes, Grace has got your message and arranged your wheelset accordingly. Thanks, Lightbicycle

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Vincent 2019/01/01

Hi I'm wondering if I can get this wheelset with a 45mm front wheel? and in the lightest rims in there size? Regards Vincent WRU55C02 HUB: DT SWISS 350, QR / 100mm, QR / 130mm, Shimano Road 11S, straight pull, Non Disc, Black, 20H, 24H, 18T SPOKES/NIPPLES: Sapim CX Ray, Aluminium Black RIM: matte, UD ACCESSORIES: white, Add Valve Stem, Add Tubeless Tape, Add Brake Pads

LightBicycle 2019/01/02

Hi Vincent, As you know, LB rims are all handmade, so there's a tolerance weight range to every rim. But we will do our best to make the non-disc RRU45C02 (45mm deep) under 475g. Will this be ok with you? And also, for road bike rims with brake surface, it is not very good to make the rim weight too light. It will affect the braking performance. Thanks, Lightbicycle

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Ken 2018/09/29

Hi Light Cycle, Just want to check with you regarding your rims. Which will provide a more compliant ride the 35mm depth with 25mm width or the 36mm with 28mm width? Compliance is very important for me. Thank you.

LightBicycle 2018/09/29

Hi Ken, Would you mind telling more about your riding to me so I can know which would be a better fit for you? 1. What kind of riding you do? 2. Your weight 3. The tire width you use? 4. Yout frame You can reply to our mail for further discussion. Thanks Lightbicycle

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Peter 2018/09/24

Hello, I am looking for a price for 2x RR56C02 shipped to the Netherlands. Is it possible more me to build them with DT-Swiss Alpine III spokes? They are 2.0/1.8/2.34 and I will be ordering a 20h front rim and 24h rear rim. These are for track wheels so no braking forces (except pedaling backwards) and I'm trying to build as stiff as possible. I think I had read one of your comments that there will be deeper versions of this model soon. Will it be before end of 2018 and do you know which depths will be offered? Also with the 23 internal width is it possible to use Continental 4000s ii in 23mm or 25mm because they end up being much larger than their stated sizes. On narrower rims the 23's become around 25mm and the 25's around 28mm. I am also debating custom graphics. I can provide the vector image files to use and it will just be 1 colour. Do you still do the permanent graphics under the clear coat? I don't want vinyl. Please let me know the cost with and without. Thank you Peter

LightBicycle 2018/09/25

Hi, Peter 1. Sorry that we cannot purchase the spokes you ask for (DT-Swiss Alpine III ).Most people use bladed spokes for the aerodynamics. Would you care to share the reason why you want to use the DT Alpine III spokes in particular? If you prefer round spokes, we do provide DT Swiss spokes like DT competition race and DT competition spokes. Will these spokes work for you? We can discuss more by mail. 2. The measurements of our rims are quite accurate. the mold tolerance must around +/-0.15mm, tolerance for complete rims is +/-0.2mm. Else the rim won't pass the QC. So if you buy a 23mm wide rims, you will get a 23mm rim with a limited tolerance. You can come back to us if the width is out of the range. 3. Yes, we still make custom waterslide decals for our customers. It's about USD78 for one or two colors. Do you mind to send me the sketch so I can quote accordingly? 4. We don't have the plan to make a deeper version rim for RR56C02 (30mm wide, 56mm deep) yet. Do you have any suggestion on this? Would you care to share with us so we can see if it's dorable? Thanks Lightbicycle

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Lance 2018/09/18

Hello, I really like the new compare button, but what is the difference between AM and Enduro?

LightBicycle 2018/09/19

Hi, Lance Glad to hear that you like our new changes. Regarding your inquiry about the difference between the AM version and EN version. The main difference between AM and EN is that enduro version is with some more carbon fiber material added, it will be stronger for big riders or who rides aggressively. Which rims are you interested in? If you don't have anything in mind yet. Maybe we can make some recommendations for you if you like. First of all, I need to learn more about your riding to know what rims/wheels are good for you. We can discuss further etails by mail. 1. Are you an aggressive rider or heavy rider? If so, the enduro version (or Heavy Duty in some models' case) will be a better fit for you. 2. What tire width you use? 3. What is the terrain you mostly ride on? Thanks Lightbicycle

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Steve 2018/02/22

Hi ......., Do you deliver to Australia? If so Could you price up a set of 50mm disc only carbon clinchers 25mm wide, ud matte, no decal, 28h, black nipples, dt350 black straight pull hubs shimano Road 11 sp , front 15x100, rear 12x142, 6 bolt disc. Thanks

LightBicycle 2018/02/23

Hi Steve, We sent you road disc wheelset quotation through email. Please check. We do ship wheels/rims to Australia. Don't worry. Thanks, Lightbicycle

Markus 2018/06/24

Hello, Do you sell the 56rrc02 rims as complete wheelset?

LightBicycle 2018/06/25

Hi Markus, We can build road disc wheelset with RR56C02 (30mm wide, 56mm deep). It's not available online just yet. But you can order though mail. I will create the invoice for you. What configuration do you like to have? Below is a sample quote with the best popular configurations fo your ref. Quotation Wheelset WR56C02 is USD821/pair with below specs --Rims: RR56C02, 30mm wide, 56mm deep, UD, matte, 24H, no brake surface --Hubs: black DT Swiss 350, front 15*100mm/rear 12*142mm, Shimano Road 1011/s, straight pull, center lock --Spokes: black Sapim CX-Ray, Straight pull --Nipples: black alloy Thanks, Lightbicycle

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