GET IN TOUCH

Feel free to contact us for any questions. We are here help.

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@us.lightbicycle.com

+1 (253) 216-2535

COMMENTS

R

Rozaimi 2019/05/18

Hi, do you ship to Brunei Darussalam using DHL?


LightBicycle 2019/05/18

Hi Rozaimi, Yes, we can ship cargo to Rozaimi by DHL. What product are you interested in? carbon fiber bike rims or complete wheelset mtb? How many? Then we can quote accordingly for you. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

N

NICK 2019/05/15

Good afternoon I am looking to but a set of 55ml non disk carbon rims (28/ 24) for my Aero road bike. Can you confirm the following: * Do the rims come in matte * Do they have a graphine brake track * I am going to the Alps in just over two weeks so would they be suitable given the decents * How long will it take to arrive in the UK * How much would the front and rear set cost Many thanks Looking forward to your response Regards Nick


LightBicycle 2019/05/18

Hi Nick, 1. We offer 2 options for the finish, matte and glossy. Matte finish is the most popular one currently. 2. Yes, you can have the upgraded graphene brake surface. There will be USD30/rim added. Attaching with the braking surface for your ref. 3. Our road 700C wheelsets are ordered to make, the production and building will take 12~15 days. We offer two shipping plan for packages to the UK. iIt is EMS and TPD(tax/VAT included delivery). 4. We do quote wheelset price to your email address. Please check your email. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

N

Nestor 2019/05/13

Do you ship wheelset to Colombia Country? Thanks.


LightBicycle 2019/05/14

Hi Nestor, Yes, we can ship wheelset to Colombia. The shipping cost for one wheelset is USD158.8.The shipping and delivery usually take about 7~12 days by EMS delivery. Which wheelset are you interested in? road 700C wheelset or mtb wheelset? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

B

Boxing83@hotmail.fr 2019/05/13

Hello I want à Wheel Carbon for m’y Cannondale fsi Dt 350 in rear ai offset lefty 2.0 what’s thé price ?


LightBicycle 2019/05/13

Hi Sir, Yes, we do offer Industry Nine and Tune lefty 2.0/supermax hub for Cannondale FSI frame. Which would be your pick? Have you decided on the XC 29er bike rims yet? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

R

Rich 2019/05/03

Hi I'm interested in a set of 46mm disc brake road wheels what is the delivery cost to the UK and estimated delivery time from order Thanks Rich


LightBicycle 2019/05/07

Hi Rich, We offer two shipping plan for packages to the UK. Let me know which would be your pick. The TPD is not available online currently, if you like to go with TPD, I will create the invoice for you accordingly. --EMS(Post system): USD78 for one complete wheelset, tax not included. But we will lower the declared value to USD220/wheelset so you can pay less tax. --TPD(Tax-Prepaid Delivery): USD156.1 for one complete wheelset, tax included. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

K

Kevin 2019/05/01

Hi I’ve just ordered some of your 56 mm road wheels Will you be getting UCI approval for your wheels? Thanks Kevin


LightBicycle 2019/05/02

Hi Kevin, Thanks for your order! For our RR56C02 road disc wheelset, the wind tunnel test result is really good. Please check below for your reference. https://www.hambini.com/blog/post/bicycle-wheel-aerodynamics-which-one-is-fastest/ ​ For road UCI test, it is actually really easy to pass. Almost of all wheels can pass the test. It is really low test standard. It just need a lab test picture here, then UCI will set it approved. We just sent U45 test pictures to UCI and find it is easy to pass. We do not send any other models to get UCI approval any more. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

I

Ingo 2019/05/01

Dear Sirs and Madames, I am interested in the AM728 rims. I weigh 95kg and am unsure if I need the AM or the EN variant, because I want to build the wheels very lightly. How is it with customs clearance and shipping to Germany? what is there to consider? Thanks and Greetings Ingo von Klot


LightBicycle 2019/05/01

Hi Ingo, For your riding, we recommend you to go for front AM728/rear EN728. It is a good combination 650B wheelset. Do you like rims only? Currently, we provide 2 kinds of shipping methods to Germany for 2 rims. TPD delivery: USD89, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD50, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

A

alan 2019/04/29

I have several LB rims in service already and I love them. I'm building a PowerTap rear wheel and would like to be able to swap it between disc and cantilever bikes for training. Can I order RR36C02, RG922 or WR38 with a braking surface? Would this surface require a special friction material? On your website, these 3 rims are available as 24H and 28H. Can I order 32H? Thanks Alan


LightBicycle 2019/04/30

Hi Alan, We can make a non-disc version of RR36C02 & RG922. WR38 non-disc version is currently not available. What kind of riding do you plan to do with the new road wheels? What would the tire width be? I can make some recommendations for you if you like. And it is okay to order 32H for road non disc rims. Don't worry. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

K

Kaspars 2019/04/29

Hello! Please, help me choose a rim between EN932 and AM935 with following considerations: - I weight 105-108kg; - I ride a hardtail Trail bike; - I ride XC marathon races and XCO cross races with 3-5m long easy jumps, but no enduro/DH; - I would primarily use 29x2.6" tires, sometimes maybe 29x2.8"; - our trails are sandy, loamy and rooty, we don't have rocks on our trails, only some XCO tracks have short and easy handmade rockgardens. To summarize, I'm heavy, ride quite aggressive in easy trails and jumps, and need strong but light rims for amateur competitions. I would like get rims with no nipple holes to be used without tubeless tape, can you do this for those rims? How much is the delivery to Latvia (LV-1050) with TPD? Are you absolutely sure no tax payment will be asked for importing in EU? Best regards, Kaspars


LightBicycle 2019/04/30

Hi Kaspars, 1. Yes, we can make UST(no spoke access hole drilling hole on the rim bed) 29er enduro rims for you. 2. The TPD is tax included yes. But sorry to tell you that Latvia is not covered by TPD routes. Or can you pick up the package from other EU countries that available for TPD? Estonia maybe? Let me know if it's doable for you. If so, pls provide the address information so I can create the invoice for you as TPD is not available online currently. However, we can ship the rims by EMS, and lower the declared value on the customs documents, will this work for you? Usually, we put USD110 for two rims. 3. EN932 is the strongest rim we now offer online. It's only 500g+/-15. Very light for a strong rim like this. Or you can go with AM935 since you don't do any DH. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

G

Graham 2019/04/25

Hi Couldn't find the rim depth recommendation form on the website anywhere. Can you send it to me via email? If I ordered in the next few days is shipping to the UK still 1 - 2 weeks? Thanks Graham


LightBicycle 2019/04/26

Hi Graham, For rim depth information, you can see it on the rim specs or rim drawing. Please find as below. For lead time, we have to check which road disc rims/wheels you like. If we have them in stock, we can ship out in 3 days. If not, it takes around 12 days for manufacturing. The delivery takes another 7~12 days to arrive by EMS for TPD delivery. For TPD delivery, it is tax/VAT included. You will not have to deal with customs. Thanks, Lightbicycle


LightBicycle 2019/04/27

Hi Grapham, For rim depth information, you can see it on the rim specs or rim drawing. Please find as below. For lead time, we have to check which rims/wheels you like. If we have them in stock, we can ship out in 3 days. If not, it takes around 12 days for manufacturing. The delivery takes another 7~12 days to arrive by EMS or TPD delivery. For TPD delivery, it is tax/VAT included. You will not have to deal with customs. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

LEAVE COMMENTS

We are here for you if you need any assistance.

Please leave your name here.

E-mail is required for further contact.

Please enter a message.