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Feel free to contact us for any questions. We are here to help.

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@lightbicycle.com

+1 (253) 216-2535

COMMENTS

D

David 2021/04/10

Hi The non disc grooved graphene surface braking option in a AR46 build is quoted at AU$39.36 yet adds double that ($78.71) to the build cost. Why is that? Thanks David


LightBicycle 2021/04/12

Hi David, We offer 2 braking surfaces for our rim brake rims 700C. The classic high TG braking surface and the Grooved Graphene braking surface. The difference for your ref., The cost is USD30/rim extra for the Grooved Graphene braking surface. The price on our website is USD-based, so the price in AU$ would not be Integer. Non-Disc - High TG Surface: Rim Brake 700C road rims use an advanced High TG resin system with a layer of graphene to help dissipate heat. The braking power and reliability are significantly improved over a basalt braking surface. Non Disc - Grooved Graphene Surface: Our new resin system and construction method, combined with the 3k rim track, withstands over 280°C, dissipates heat, and lowers rim temperatures faster in between braking efforts. Gain confidence-inspiring brake performance on the steepest descents and wettest conditions with our matching brake pads. Also, graphene added to the rim brake track allows for greater resistance to overheating with improved heat dissipation and reduced temperature accumulation during heavy braking. The grooved track helps evacuate trapped moisture between pad and rim in wet conditions and brings more resistance and force at the lever when conditions are dry. Thanks, Lightbicycle


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C

CARLOS 2021/03/16

Hello, Im interested in the Falcon R45 for rim brake with the novatec hubs or dtswiss hubs and the campagnolo driver. Is there any chance you guys have them on stock for Northamerica? Or any r45 for fast shipping in northamerica? Thank you


LightBicycle 2021/03/16

Hi Carlos, We don't have DT SWISS hubs or Novatec hubs in stock at the North American warehouse that featured with Campagnolo freehub. We are more likely to get Novatec hubs with Campagnolo freehub for you in the shorter term. Thanks, Lightbicycle


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S

Scott 2021/03/10

I am trying to get in contact with someone regarding an order placed yesterday that i need to make a change on before it goes into production. I need to change the order from 6 bolt pattern disc to centerlock. I've left messages with both sales and customer service and have emailed the sales and support emails as well but have not heard anything back yet. Any assistance with making this change for me would be appreciated before they go into production. Scott


LightBicycle 2021/03/11

Hi Scott, Our sales Nicole has reached you through email about order change. Don't worry. Thanks, Lightbicycle


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G

Greg 2021/03/09

I am interested in a set of Falcon AR 46 Flyweights built with DT Swiss 350 CL hubs from the North American site. Are these available without holes ? What is the delivery time for a set of wheels at present ?


LightBicycle 2021/03/10

Hi Greg, We have AR46 disc UD matte 24H no decal in stock. If you like to customized lighter version, normally, the production will take 2 weeks and one more week for truing and wheel building. Thanks, Lightbicycle


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C

Chris 2021/03/08

Hi there, Your wheels/ rims looks awesome. I’ve just taken delivery of an ebike (FLX Babymaker Pro) and the rims are nothing special. I wanted to upgrade them using your product. Do you know if your carbon wheels are rated for ebike? I will be using trp disc brakes with wheel size of 700C 36H. I’ll need to rebuild the rear (motor in the rear hub), but I could buy the front already made (but will need a through axle to fit the bike). Hit me up with any questions if you need to know more. Fingers crossed!


LightBicycle 2021/03/08

Hi Chris, We can manufacture 36H 700C for E-bike, and we can also make rims with some carbon fiber material address, the rims will be around 50g or 110g added. May i know your weight and which model of 700C rim you like? Then i can check how much material to add. Thanks, Lightbicycle


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M

Matt 2021/03/04

My bike is pink and teal. I want to buy a wheel set but would like pink spokes. Is there any option to have colored spokes for the build?


LightBicycle 2021/03/04

Hi Matt, Currently, we do not have pink spokes. We only have black spokes. But we have pink valve sticker. Does it work for you? Thanks, Lightbicycle


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D

David 2021/02/20

Do you have Hydra hubs in centerlock, Jbend, microspline, 28 hole? If so, what colors?


LightBicycle 2021/02/20

Hi David, We do not have 28H I9 Hydra boost hubs with microspline  in stock.Normally, we only stock J-bend 6-bolt version in stock or 32H center lock/6-bolt . If you like to order center lock boost hubs, it may take around 2 months lead time. Does it work for you? Thanks, Lightbicycle


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T

Tim 2021/02/17

Hi, Under your tax prepaid duty option, what is that cost on a delivery to the UK? Thanks Tim


LightBicycle 2021/02/18

Hi Tim, We have 3 shipping options for UK shipments. What are you planning on ordering? Rims only or complete wheelset? Then we can get the delivery accordingly for your check. Thanks, Lightbicycle


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George 2021/01/14

Do you make road bike frames?


LightBicycle 2021/01/14

Hi George, Do you like road rim brake frameset or disc road? gravel or cyclocross? Thanks, Lightbicycle


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D

Dean 2021/01/05

Hi, I'm interested in the Aero 50mm disc wheels. Can you advise what the default shipping cost to the UK will be? Thanks Dean


LightBicycle 2021/01/05

Hi Dean, The delivery to UK is high cost right now due to the Pandemic. There are really few flights to UK. Maybe it will be better at the end of January or Feb. Thanks, Lightbicycle


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J

Jacob 2020/12/30

Hi, A few hours ago I sent in a form for the AR56. I'd like to change it a little bit. I said I wanted it with a BX314F front hub but after research I'd like the RAF12 more. Is this possible? And do you have any end of the year discount codes? I'm still very interested in the AR56 wheelset, for a end of the year present to myself. I'd like it with these specifications RIM: Non Disc - Grooved Graphene Surface, matte, UD, Without Holes FRONT HUB: Bitex RAF12, QR / 100mm, J-Bend, Non Disc, Black, 20H REAR HUB: Bitex RAR9, QR / 130mm, Shimano Road 11S, J-bend, Non Disc, Black, 24H, 24T SPOKES: Sapim CX Ray NIPPLES: Aluminium Black DECAL: Blank (No decal) Greetings, Jacob Quintyn.


LightBicycle 2020/12/30

Hi Jacob, 1. Before I set up the order, I wanted to mention that the AR56's 30mm external width is too wide for the majority of rim brake callipers on the market today. Some people have managed to make it work, but it took some modifications to get it done. The 28mm wide RR56C03 or the 25mm wide R55 rims work much better with rim brakes. Would either of those rims work for you? If you make sure your bike is wide enough for 30mm, it is okay to go for AR56 rims 7100C rim brake. We have R55, 25mm wide/ 55mm deep, hook, UD matte, 20/24H, with groove graphene brake track, no decal; without holes rims in stock. If these rims are okay with you, we could ship out this order in around 1 week. 2. We cannot get the Bitex BX314F hub, is the front RAF10 okay with you? Thanks, Lightbicycle


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D

Daniel 2020/12/28

Hi, I was wondering if LB will be offering a 10% coupon code for end of the year special, thanks!


LightBicycle 2020/12/28

Hi Daniel, Which bike wheelset are you interested in? Then we can check on the discount accordingly for you. Thanks, Lightbicycle


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Chris 2020/12/28

Hi there. Very interested in your wheels. Is it possible to purchase just one wheel or do you only sell in sets? I am interested in your WWR38 Falcon Pro Disc for the front with the 25mm internal width. I look forward to a reply. Thank you! Chris


LightBicycle 2020/12/28

Hi Chris, It is okay to order just one single wheel road disc. Do you like front wheel or rear? You can list the wheel spec here, then i can quote accordingly for you. Thanks, Lightbicycle


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S

Sportiello 2020/12/25

bonjour je voudrais une paire de roues carbone à disques moyeux dt suisse rayons droits pour pneus à chambre à air pneus en 28 poids 1400 maxi n shimano dura ace merci pour votre reponse


LightBicycle 2020/12/25

Hi Sportiello, Yes, we can build a disc wheelset 700C for you. The widest rim suggested by the Shimano Dura-Ace caliper is less than 28mm. We have a few 28mm wide disc rims available. What depth do you prefer? We have Falcon series AR36-36mm, AR46-46mm, and Falcon Pro series AR35-35mm, AR45-45mm (applied with pro production processing). It would be very helpful if you could describe your driving condition in detail as these rims were designed for different driving intentions. Thanks, Lightbicycle


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S

Stuart 2020/12/11

Hi, I'm looking to replace a cracked front wheel. Needs to match my rear which is a 40 mm Fulcrum Racing DB Quick release. Please can you suggest options?


LightBicycle 2020/12/12

Hi Stuart, Do you want a wheel 700C that close to the cracked one? Or something different? I understand the rim is 17mm inner/23.5mm outer, and 40mm depth. Thanks, Lightbicycle


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