GET IN TOUCH

Feel free to contact us for any questions. We are here help.

Light Bicycle has well integrated the professional teams located both in China and North America to provide customers with efficient support for aftersales issues. North America customers could receive our warm local service without geographic inconvenience.

Click here to learn more about the differences between Global and the North America warehouse.

Global Warehouse



B Unit, #10, E-commerce Valley, NO. 84, PuLin Road, Guankou, Jimei District, Xiamen City, Fujian Province, CHINA

sales@lightbicycle.com
support@lightbicycle.com

+86-18030305013

+86-0592-6254228

light_bicycle

North America Warehouse

support@us.lightbicycle.com

+1 (253) 216-2535

COMMENTS

R

Richard 2019/10/22

Hello. Could you please tell me the cost of the PPT ( pre paid tax delivery service) to the UK for one wheelset. Thanks. Richard


LightBicycle 2019/10/23

Hi Richard, For TPD delivery, You don't have to pay for any tax during the importing process. Now the TPD option is live online on our website, you can select it in the check out process. Which bicycle wheelset do you like? We can get the total cost for your reference. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

B

Bean 2019/10/11

Hi there, I am from Vancouver and pick up the wheels from Abbotsford. I am interested in a set of road clincher (rim brake) for next season, preferably between 30mm to 50mm deep. Here are a few questions that I have - Do I still need to pay tax and shipping if I can pick up myself? - What are the hub options I have from the Canadian warehouse? - Will there be a discount if I order more than one set? Hope to hear back from you guys soon. Bean


LightBicycle 2019/10/12

Hi Ben, 1. For our North America warehouse, we do have Industry Nine road hubs in black (20H/24H), Onyx Vesper in Black Ano in stock. We can build other colors for you if you like. Will I9 or Onyx hubs work for you? Or you prefer other hubs for 700C rim brake wheelset? 2. Is there a pickup time that you request? We do have some rim brake rims in stock in Abbotsford that fit your width requirement. let me know if they work for you. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

C

Cliff 2019/10/10

Hello I am trying to understand how much a wheelset would cost me. I am looking at a AR36 with a build price of $591 USD. Global option/china. I live in the US/California and I have never ordered anything big from China. What should I expect to pay total, roughly including customs etc? Thank you


LightBicycle 2019/10/10

Hi Cliff, We just sent you the delivery cost for AR36 28mm wide/36mm deep disc wheelset to your email. Please check. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

J

Jeremy 2019/10/09

Hello; I am looking to buy a set of 700C carbon wheels that i can use for Cyclo Cross and road biking. I am putting them on a 2018 3T Exploro. Do you have some advice for me on which wheelset you recommend? Also, I could not tell the difference between the Falcon and the Falcon Pro. The 3T Exploro has a 15x100TA front Axle and a 12x142 TA rear axle if that helps. Thanks for your help.


LightBicycle 2019/10/10

Hi Jeremy, What is your tire width? Then we can check which cyclo cross wheelset is better for you. We have 25mm wide/28mm wide and 30mm wide road disc wheelsets here. What width and depth do you prefer? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

A

Alexandre 2019/10/08

Hello, I would like to get a set of wheel for a fixie. Looking for tubeless rims of 36 to 46 mm with fixed gear hub (not too heavy if possible). Could you please give me a quotation? Regards, Alex


LightBicycle 2019/10/09

Hi Alex, Thanks for your inquiry! Do you use 25mm tires or 28mm? May i know your weight please? disc or non disc? Then we can check which 700C wheelset is better for you. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

P

Peter 2019/10/02

Hello I was just looking at your AR46 wheel set. Keen to understand delivery time to Australia? Thanks Peter


LightBicycle 2019/10/03

Hi Peter, Are you looking for AR46 wheelset 700C with disc or non disc? If it is non disc, it will take around 12 days to manufacture and another 5 days for delivery to Australia by EMS delivery. If it is disc 24H or 28H wheelset, we can ship out in 2~3 days for you, and another 5 days for delivery. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

C

chad 2019/09/29

Looking for a set of Enduro/DH Wheels. I built a set but I am not finding good color pallet so I can see what the wheels look like with color combinations, especially with your rim decals. My bike is a Devinci Spartan Carbon with what they call lime color decals but its really more like neon yellow. Thanks


LightBicycle 2019/09/30

Hi Chad, 1. Yes, we do have the decal in neon yellow, we sent to your email already. Please check. 2. Do you have any ideal DH wheel configurations in your mind yet? 29er or 650B DH wheels you like? Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

D

D 2019/09/28

I have a 2015 Cannondale SuperSix evo and wanted to get some carbon wheels. It’s a bit tight but currently tires measure about 25.4mm inflated. Looking for something in the 30-40mm deep clincher rim brake. I’m not sure if a 25mm width rim with 25mm tire would leave enough clearance. I’m also a 205lbs with no gear. Any recommendations? Do you make and rims that are external width of 23mm? That mike work okay.


LightBicycle 2019/09/29

Hi D, We have R35 rims with 25mm wide/ 35mm deep. We recommend 23mm tires for these rims since rims have a bit wider than tire width would have a better aerodynamic performance, what's more, the 25mm wide tires would be wider than 25.4mm after inflated. We also have RR38C02 rims with 23mm wide/ 38mm deep. Do you want a pair of rims or one set 700C wheelset? Hubs option? Then we can quote accordingly for you. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

S

Steven 2019/09/25

Hi, I intend to order custom road disc Falcon-Pro wheelset with DT240 straight pull centerlock hub. Does the wheel come with centerlock ring to mount the disc rotor?


LightBicycle 2019/09/26

Hi Steven, If you like center lock ring for road disc wheels, we can buy them seperately for you. It will need some extra cost. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

D

Daniel 2019/09/25

Hello, How much would the taxes and custom fees be if I order a Mtb xc Wheelset for about $1200 from you? I live in Sweden. Best regards Daniel


LightBicycle 2019/09/26

Hi Daniel, For Sweden and EU countries, we have tax included delivery method. Then you will not have to pay tax. We just sent email to you, please check. Thanks, Lightbicycle


REPLY

Please leave your name here.

E-mail is required for further contact.

Please enter a message.

LEAVE COMMENTS

We are here for you if you need any assistance.

Please leave your name here.

E-mail is required for further contact.

Please enter a message.