Tour

The Light Bicycle Global Office, warehouse, and factory is located in Xiamen, China. Our Global locations handle every aspect of rim development and manufacturing as well as part of customer service, marketing, rim testing, wheel building, and web development.

The Light Bicycle Global Advantage

  • Product variety
  • 100% customizable wheels
  • No warehouse transfer costs
  • LOWER WHEEL BUILDING FEES (USD 30)
  • Worldwide shipping
  • More delivery methods
  • More responsive to market trends
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R&D: Your Feedback Matters

Product Engineering

Market trends, updated industry standards, and customers’ advice are great resources for us. We meet every other week to filter all the comments and advice addressing what’s in need and deal with the most mentioned and feasible ideas first.

Lab Testing

The market requires more safety, which is product testers’ responsibility. When a prototype is introduced we conduct a series of destructive and non-destructive tests to gauge the structural performance of the new diameter and explore the impact limits.

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Production: Quality Is Top Priority

Manufacturing

From material cutting, rim layup, molding, hole drilling, to detailing and finishing, we have established a traceable system to record who has completed each step in the manufacturing process. We are very involved and proud of what we are making.

Quality Inspection

We perform quality control at each stage of the manufacturing process. Weight control is essential for super-light rim makers, and weight measurement is a routine at the end of each stage.


Customer Support: Help You Get the Best Suited

Order Placement Assistance

Great listening skills and well-trained knowledge of our products are the basic requirements of our salespeople. Cooperating with our North American team, we achieve an almost 24-hour online service to be more responsive to your needs and help you choose the best suited.


Warehouse Processing

We are responsible for receiving and processing incoming stocks, final quality inspection, wheel building, and the packing and shipping of orders. Every Light Bicycle rim has been carefully inspected from finish to trueness; every wheelset has been well laced, stress relieved, and trued before packing.


After-Sales Customer Service

Our attention to detail continues after the sale, with shipping address confirmation, shipment tracking, and warranties. We are here to listen and troubleshoot. We believe in striving to provide the best service, and that means always improving.


Web Development

We want to build a more user-friendly website to improve your shopping experience, increase your access to cycling-related info, and include you in new launches. If you have any questions or suggestions regarding site design, products, and blog content, please let us know in the comments.


Meet Our Team

Learn More

How to Buy

When you head to a rim/wheelset page, you may see two tab options: “Global” and “North American”, which means that the item is available from both warehouses; when you see only the “Global” tab, that product is only available from our Xiamen factory. Both warehouses ship products worldwide.

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COMMENTS

J

John 2020/01/20

I was wondering if you sale carbon aero handlebars to the USA market.


LightBicycle 2020/01/21

Hi John, We do have carbon road handle bar. We just sent pictures and drawing to your email. Please check. Thanks, Lightbicycle


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S

Simon 2019/11/13

Hello, I am very interested in purchasing a built wheelset from you. I was just wondering if it was possible to get alloy nipples in other colors than red or black. I would really like silver nipples... Please let me know either way. Thanks! -Simon


LightBicycle 2019/11/19

Hi Simon, Yes, we have aluminum nipples in various color options, like black/silver/gold/orange/purple/red/purple. So, it is okay to get silver nipples for you. Which carbon road wheelset do you like? Thanks, Lightbicycle


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E

Eric 2019/03/19

I have a 2016 Cannondale FS-I Carbon 3 with the Lefty 2.0 fork. I want to order a set of your XC 925 wheels but not sure exactly how to configure them. I would like to have the lightest most economical configuration possible. I look forward to you feedback. 'Sincerely,


LightBicycle 2019/03/20

Hi Eric, Thanks for your inquiry! We can get project 321 lefty 2.0 hub to build on XC925 29er XC wheelset for you. For rear hub, is it 12*142mm? sram XD or shimano 10/11S? For rear wheel, is it AI 6mm offset? Do we need to build rear wheel with 6mm offset for you. Thanks, Lightbicycle


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Get in touch

Feel free to leave a comment if you have any questions or suggestions on our products or other issues.

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