Payment

Please contact us for customized orders before purchasing.

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  • Payment methods
  • Fees
PayPal

1. 3.5% PayPal fee needed.

2. LB PayPal account: pay@light-bicycle.com

Please make sure you input the correct account to prevent payment failure or issues occur.

Cards

1. Cards you can pay with:

(Visa, MasterCard, American Express, Discover, JCB, Diners Club)

2. How to choose credit card payment?

In checkout, you can choose to pay with Paypal or Cards as your payment method (see the screenshot).

3. Why did your card payment fail?

It could be possible that:

(1) your card’s security code is incorrect;

(2) your card does not support this type of purchase;

(3) You card has a spending limit;

(4) your card was declined for some reason.

Please try using an alternative credit card or give another try with the same card later. You may need to contact your bank if these attempts fail.

4. Purchase cancellation

According to our Terms & Conditions, when all or part of a purchase is canceled before shipping, whether the payment is partially or fully made, 10% off the purchase value (minimum $50 USD) will be charged to cover restocking and operational costs.

Please note that a cancellation made after the product has shipped is treated as a “return” with all applicable fees. 20% of the initial purchase value (minimum $100 USD) will be charged for restocking and refurbishment. The customer is responsible for shipping costs, customs, duties and other fees (unless otherwise stated in the warranty policy) associated with shipping back the item.

5. Disclaimer

The credit card payment service on our site is provided by the PCI-certified third-party platform, Stripe. Light Bicycle will not and cannot collect any private information about your accounts in the purchase.

Bank/Wire Transfer

There will be a USD45 bank fee added to your order. The fee from your bank will vary.

Generally, orders over USD2,000 are more cost effective by bank/wire transfers.

For USD Account

Beneficiary Bank Citibank N.A., Hong Kong Branch
Beneficiary Bank Address 3 Garden Road, Central, Hong Kong
Beneficiary Name LIGHT BICYCLE CO., LIMITED
Beneficiary Account Number 1015358005
Swift code CITIHKHXXXX
Beneficiary address RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG

For HKD Account

Beneficiary Bank Citibank N.A., Hong Kong Branch
Beneficiary Bank Address 3 Garden Road, Central, Hong Kong
Beneficiary Name LIGHT BICYCLE CO., LIMITED
Beneficiary Account Number 1015358021
Swift code CITIHKHXXXX
Beneficiary address RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG

For Euro Account

Beneficiary Bank Citibank N.A., Hong Kong Branch
Beneficiary Bank Address 3 Garden Road, Central, Hong Kong
Beneficiary Name LIGHT BICYCLE CO., LIMITED
Beneficiary Account Number 1015358048
Swift code CITIHKHXXXX
Beneficiary address RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG

For CAD Account

Beneficiary Bank Citibank N.A., Hong Kong Branch
Beneficiary Bank Address 3 Garden Road, Central, Hong Kong
Beneficiary Name LIGHT BICYCLE CO., LIMITED
Beneficiary Account Number 1015358056
Swift code CITIHKHXXXX
Beneficiary address RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG
Western Union

1.NO BANK FEE REQUIRED

2.Account informations

Beneficiary Name YU XIAOYUAN
( Remarks: YU--family name, XIAOYUAN--given name)
Family Name Yu
Given Name Xiaoyuan
City Xiamen
Province Fujian
Country China

Please send us the following information after you make the money transfer:

  1. 1.Remitter (Both Family Name and Given Name)
  2. 2.Payment amount

Money Gram

Account informations

Beneficiary Name YU XIAOYUAN
( Remarks: YU--family name, XIAOYUAN--given name)
Family Name Yu
Given Name Xiaoyuan
City Xiamen
Province Fujian
Country China
Payment Fees

We accept PayPal, L/C, T/T, Western Union, and Money Gram. Canadian orders can also be paid via e-transfer. Some of these methods require payment fees.

-- PayPal and credit cards: 3.5% of the order amount.

-- Bank transfer: USD45 bank fee added to your order. The fee from your bank will vary.

-- Western Union: No fees.

Learn more about tax, brokerage fees, service fees, etc.

COMMENTS

S

Scott 2019/12/05

How much is shipping charges on wheelset to Truro, Nova Scotia Canada? Thanks

LightBicycle 2019/12/13

Hi Scott, Which wheelset are you interested in? Then we can check whether it is available in our North American warehouse. road wheelset or mountain bike wheels? The delivery cost is around USD35 for one wheelset from our NA warehouse to your address by UPS. If it is from our global shop, the delivery cost is USD71~78 for one wheelset by EMS delivery. Thanks, Lightbicycle

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D

Donny 2019/07/22

Hi, I am very interested in buying a carbon mtb wheelset from you, and I live in Hong Kong. What is the most cost-saving way in settle the payment? Thank you. Cheers, Donny

LightBicycle 2019/07/24

Hi Donny, The most cost-effective delivery method is ship by SF express to Hong Kong, the cost will be USD20. which mountain bike wheelset are you interested in? Let me know the exact configurations and I will create the invoice for you accordingly since the SF express is not available online. You can also pay HKD. Thanks, Lightbicycle

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R

Rowan 2019/06/10

Hello there I will be getting some money a few weeks from now that I would like to use for some rims from you guys. I decided on the; 25mm deep tubular super light 25mm wide rims 700C with high TG resin surface. Could you guys do the decals in red instead of green? I will also have to check my hubs when I get home and count how many holes I want drilled in the front and back rim. How long will it take to get them ready? Also these rims have a braking surface on them for rim brakes right? Im really looking forward to riding on a pair of your guy's wheels ! :) Thank you so much, Rowan ! :)

LightBicycle 2019/06/11

Hi Rowan, 1. Yes, we can make the decal in red, here's how it looks on the RRU25T02 (25mm wide, 25mm deep, tubular) 700C road tubular rim. The decal will turn out very small given the fact that the rim lower depth and brake surface take a lot place of the rim. You can see the attached sketch that I made for you. 2. Let me know when you have the spoke hole count. Normally, it takes 12 days for rim production as most of our orders are custom made. Normally, for rim brake wheels, they are featured with front 20H, rear 24H. 3. Yes, a rim with the braking surface is made for rim brake bike. Note that brake pads are not included. 4. The EMS delivery takes about 7~10 days for shipping and delivery. Thanks, Lightbicycle

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S

steven 2019/01/02

I'm from Singapore. I have done few trading with China before, because Singapore and China has agreement on open Bank Wire/Transfer so there is not admin fees charge to both side. If I choose to wire/transfer the money from Bank so I don't have to pay extra USD45 right?

LightBicycle 2019/01/03

Hi Steven, If the payment arrives correct to our bank account, it is okay to remove USD45 bank fee for you. Don't worry. But if the payment that we received is less, then you pay use paypal to send the balance. Thanks, Lightbicycle

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