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Ship from China

China warehouse: for global customers
Delivery Way	delivery time(d)	Need Tax?
EMS	5~10	Yes
DHL	3~5	Yes
TPD (Tax Prepaid)	7~12	No
TNT	3~8	Yes
Fedex	3~5	Yes

Once you receive the notification from customs or the shipping company to do customs clearance or pay a customs fee, you could contact us to provide you with the invoice file or phone number to proceed.

1. EMS

Carbon rims and wheelsets are relatively large but lightweight, so they are most cost effective with EMS. Generally, it takes 5 to 10 days to arrive once shipped. Your local post company will handle the final delivery (USPS for US customers, Canada Post for Canadians etc.)

*Services Scope

A: Argentina, Australia, Austria
B: Bangladesh, Belgium, Belarus, Brazil
C: Canada, China, Colombia, Croatia, Cuba, Czech Republic
D: Denmark
E: Egypt, Estonia, Ethiopia
F: Finland, France
G: Germany, Greece
H: Hong Kong, Hungary
I: India, Indonesia, Italy, Iran, Ireland, Israel
J: Japan, Kenya, Kuwait
L: Laos, Latvia, Luxembourg
M: Madagascar, Macao, Malaysia, Mali, Mexico, Morocco
N: Netherlands , New Zealand, Nepal, Niger, Nigeria, Norway
P: Pakistan, Panama, Peru, Philippines, Poland
R: Romania, Portugal, Rwanda, Russia
S: Saudi Arabia, Singapore, South Africa, South Korea,, Sri Lanka, Spain, Sweden, Switzerland
T: Thailand, Taiwan, Turkey
U: United Arab Emirates, United States, UK(Britan)
V: Vietnam

If your country is not included in international EMS Services Scope, please contact us and we will find the best delivery method for you. There are other shipping ways for your choice

2. DHL

For the most urgent orders, you could choose DHL. Delivery usually occurs within 5 days after the package has shipped. DHL is the fastest but also the most expensive shipping option we have.

3. TPD

TPD delivery way is the only one that is tax prepaid for orders shipping from China. You will not have to pay the customs tax or VAT cost. TPD delivery is mainly for customers from Europe, It will take around 7~12 days.

* Services Scope

A: Austria
B: Belgium, Bulgaria
C: Croatia, Cyprus, Czech Republic
D: Denmark
E: Estonia
F: Finland, France
G: Germany, Greece
H: Hungary
I: Italy, Ireland
L: Latvia, Luxembourg, Lithuania
M: Malta
N: Netherlands
P: Poland, Portugal
R: Romania
S: Slovenia, Spain, Sweden
U: United Kingdom

4. S.F express

For customers in China, S.F express is the fastest and cheapest delivery way for shipment. The package will arrive within 1~3 days.

You could also choose TNT and FedEx express for your shipment.

Ship from North America

North America warehouse: for America and Canadian customers only
Delivery Way	delivery time(d)	Need Tax?
UPS	3~6, Express Options	No

We have wheel building warehouses in Canada and in the USA and both locations use UPS. Standard delivery is 3-6 days transit. For Canadian customers, we can ship with Canada Post if you live in an area that is not effectively covered with UPS.

Products

Our Global warehouse provides all items available online. The North America warehouse stocks popular products, which usually ship within 2 business days. Contact us if the items you desire are not listed online.

(1) Are the products available in North America?

When you see two options on the 'BUYING OPTIONS' product page, it means this particular item is available in both the Global & North American warehouses. If you only see one warehouse option listed, this item is only available in that listed warehouse.

(2) Which hubs are available where?

-- Global offers Novatec, Hope, DT SWISS, Tune, Bitex, Extralite, and Carbon Ti. Contact us if your desired hub is not listed.

-- North America offers Industry Nine, Hope, Chris King, DT SWISS, and Onyx hubs.

Payment Fees

We accept PayPal, L/C, T/T, Western Union, and Money Gram. Canadian orders can also be paid via e-transfer. Some of these methods require payment fees.

-- PayPal and credit cards: 3.5% of the order amount.

-- Bank transfer: USD45 bank fee added to your order. The fee from your bank will vary.

-- Western Union: No fees.

GST/HST

We are responsible for collecting and remitting tax on behalf of Canadians who purchase from our North American warehouse (located in Canada). We charge the appropriate tax rate for your respective Province/Territory. Canadian customers who purchase from the Global location (Chinese warehouse) are not charged because the tax is collected by the shipping company upon customs clearance.

Lead Time

(1) Global orders

The product availability can be viewed on the "Overview" of the buying option area. If the item is in stock it will typically ship within two business days. Not in stock items typically require 1~2 weeks to ship. Fat bike rims and wheelsets may take longer.

(2) North American orders

Items that are not wheelsets typically ship within 1~2 business days. If hubs are in stock, a wheelset typically ships in 2~3 business days. Special order or out of stock hubs will take longer. Keep in mind that all of our wheelsets are customized to your selections, often requiring additional build time. If you need a product quickly, please contact us to confirm the availability of your desired hub color or leave us a note when checking out.

Shipping Options

(1) Global orders

Currently, the only available shipment method online is EMS. Usually, it will take 7~10 days to arrive worldwide. Please contact us if your country is not listed or you want to ship with other shipment methods (DHL, Tax-Prepaid Delivery, etc.). Learn more details of those shipping options under the Delivery Methods page.

(2) North American orders

We ship to most locations with UPS, and the level of shipping service can be selected required at checkout.

Do Inspect the Package When you Sign.

1. When you receive a package, it is best to open it up and check for damage before signing for it. Inspect the rims/wheels carefully for damage, especially if the box looks like it has been handled roughly during transit. If there is no damage, then it is okay to sign for the product. However, if there is damaged you need to report this on the delivery slip. Alternatively, refuse the shipment and it will be returned back to Light Bicycle. Light Bicycle will re-arrange shipment within 10 business days after receiving the returned package. If you sign for the package and do not report any damage then there is no recourse we can have against the delivery company and, unfortunately, you would be responsible for purchasing any replacement product.

2. If you did not inspect the product upon receipt but the product was significantly damaged, please contact us within 7 days after signing and keep the original waybill, packing boxes etc. The return request needs to be made by the customer. The shipping company will provide customer compensation number. Please inform us of the compensation number for delivery tracking.

COMMENTS

Steven 2019/08/27

Hello, I am trying to see about getting a 26er Item No. RM26C02, with 36H hole count, Matte finish, weave UD, no decal, no valve stem, no tubless tape. I live in the USA, in California. Is this item available from a North American warehouse? If not, how long would it take to get to California if I ordered one tomorrow. Thank you.

LightBicycle 2019/08/28

Hi Steven, Sorry that we don't have the rim you want (RM26C02, 23mm inner/30mm outer width, UD, matte, 36H) 26er bike rim in stock, Global or the North American warehouse. 36H is not a common request rim spoke count. The rim will be arranged for manufacturing when you order is in place, the manufacturing process will take 12 days, and another 7~10 days for shipping and delivery to your door. Will this be ok with you? Thanks, Lightbicycle

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Rob 2019/08/09

Hello, Is it possible to pick up wheels in China? I am traveling to Shanghai and then Hangzhou. Thanks, Rob

LightBicycle 2019/08/10

Hi Rob, Yes, you can pick up in China if you like. Will you please confirm a few things for me first? 1. When will you be traveling in China? How long will you stay? 2. Is there an address that we can ship the wheels to? I will quote accordingly when I have the address. 3. What wheels are you interested in purchasing? mtb wheels or road non disc or road disc wheelset? Thanks, Lightbicycle

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Jeff 2019/07/23

Is the north american warehouse located in Chilliwack BC? If so can I purchase directly from them? Online ordering is not much of an option for me.

LightBicycle 2019/07/23

Hi Jeff, Yes, that's where our North America warehouse located, which product are you interested in purchasing? We only offer the most popular carbon fiber bike rims/wheels available in the North America warehouse online. Anyway, I can give you a quote for your ideal product if you can provide the detailed configurations of the wheelset/rims. Or you can call our North America office for more details, the number is +1 (253) 216-2535. Thanks, Lightbicycle

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Greg 2019/06/27

Hi, Is it possible for you to ship to South Africa? I don't see it on your list but apparently people in South Africa have bought from your site before? I am looking at a set of road wheels, carbon, 50-60mm deep, v-section. Kind regards, Greg Douglas

LightBicycle 2019/06/28

Hi Greg, 1. Yes, we can ship to South Africa, The shipping cost would be USD109 for two rims. USD157 for one complete wheelset. 2. in fact, we do also have customers from South Africa share their photos on our gallery in case you are interested to check them out, here's the link for you. https://www.lightbicycle.com/photowall/South%20Africa------ 3. What's the tire width you plan to use? Will a 28mm wide 700C wheelset fit? It's with 21mm inner/28mm outer width and 46mm depth. 4. We have two types of rim brake surface optional if you are looking for non-disc wheels. One is High TG resin surface, the other one is the grooved graphene brake surface(new tech). Which will you be interested? Thanks, Lightbicycle

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joe 2019/06/05

Hey, What is the cost to ship a road wheel set to Brunei Darussalam Many thanks

LightBicycle 2019/06/05

Hi Joe, Yes, it is ok to ship to Brunei Darussalam, the delivery method that available is DHL. The shipping cost for one wheelset to Brunei Darussalam is USD124. Is that ok with you? If so, let me know the specs of the wheelset. Is it road bike wheelset 700C or mtb wheels? Thanks, Lightbicycle

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Mark 2019/05/02

Hi, I am interested in ordering and shipping a wheelset to the UK. Could you tell me the shipping costs using EMS and TPD. Many thanks. Mark

LightBicycle 2019/05/03

Hi Mark, Currently, we provide 2 kinds of shipping methods to UK for one wheelset. TPD delivery: USD155, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD78,need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Thanks, Lightbicycle

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Jakob 2019/05/01

Hi! What is the shipping cost to Finland for a 700c wheelset?

LightBicycle 2019/05/02

Hi Jakob, Currently, we provide 2 kinds of shipping methods to Finland for one wheelset. TPD delivery: USD155, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD106.9, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Which do you prefer? Which 700C wheelset do you like? Thanks, Lightbicycle

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George 2019/03/21

Hi, You mention that your North American Warehouse is based in Canada. Do you know if that would then allow you to ship orders from there to Europe without customs tax thanks to CETA and do you have any plans to start doing that? And would there be much of an impact on shipping costs? Thanks, George

LightBicycle 2019/03/22

Hi George, The CETA only affects tariffs, it's different from the tax. So I think ship from China(global warehouse) is a better solution. Currently, we provide 2 kinds of shipping methods to Ireland as below. Which do you prefer? TPD delivery: USD89 for two rims, USD155 for one wheelset, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD58.4 for two rims, USD97.2 for one wheelset, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Thanks, Lightbicycle

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James 2019/03/17

Hey, What is the cost to ship a road wheel set to New Zealand Wellington Many thanks

LightBicycle 2019/03/18

Hi James, One road wheelset to New Zealand is USD97.2 by EMS. Shipping will usually take 5~7 days. Which 700C wheelset are you interested in? I can check if the wheelset is in stock and let you know the estimated lead time if you need it. Do you have any special request? Let me know if you got any other questions. Thanks, Lightbicycle

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Don 2019/03/05

hi, I would like to know if its possible to ship a Rim set in Philippines?

LightBicycle 2019/03/05

Hi Don, Yes, we can ship to the Philippines. Shipping cost is USD33.3 for two bike wheel rims, Which rim are you interested in? If you haven't decided yet, maybe I can help to make some recommendations if you like. Thanks, Lightbicycle

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