SHIPPING & DELIVERY

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Steven 2019/08/27

Hello, I am trying to see about getting a 26er Item No. RM26C02, with 36H hole count, Matte finish, weave UD, no decal, no valve stem, no tubless tape. I live in the USA, in California. Is this item available from a North American warehouse? If not, how long would it take to get to California if I ordered one tomorrow. Thank you.


LightBicycle 2019/08/28

Hi Steven, Sorry that we don't have the rim you want (RM26C02, 23mm inner/30mm outer width, UD, matte, 36H) 26er bike rim in stock, Global or the North American warehouse. 36H is not a common request rim spoke count. The rim will be arranged for manufacturing when you order is in place, the manufacturing process will take 12 days, and another 7~10 days for shipping and delivery to your door. Will this be ok with you? Thanks, Lightbicycle


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Rob 2019/08/09

Hello, Is it possible to pick up wheels in China? I am traveling to Shanghai and then Hangzhou. Thanks, Rob


LightBicycle 2019/08/10

Hi Rob, Yes, you can pick up in China if you like. Will you please confirm a few things for me first? 1. When will you be traveling in China? How long will you stay? 2. Is there an address that we can ship the wheels to? I will quote accordingly when I have the address. 3. What wheels are you interested in purchasing? mtb wheels or road non disc or road disc wheelset? Thanks, Lightbicycle


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Jeff 2019/07/23

Is the north american warehouse located in Chilliwack BC? If so can I purchase directly from them? Online ordering is not much of an option for me.


LightBicycle 2019/07/23

Hi Jeff, Yes, that's where our North America warehouse located, which product are you interested in purchasing? We only offer the most popular carbon fiber bike rims/wheels available in the North America warehouse online. Anyway, I can give you a quote for your ideal product if you can provide the detailed configurations of the wheelset/rims. Or you can call our North America office for more details, the number is +1 (253) 216-2535. Thanks, Lightbicycle


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Greg 2019/06/27

Hi, Is it possible for you to ship to South Africa? I don't see it on your list but apparently people in South Africa have bought from your site before? I am looking at a set of road wheels, carbon, 50-60mm deep, v-section. Kind regards, Greg Douglas


LightBicycle 2019/06/28

Hi Greg, 1. Yes, we can ship to South Africa, The shipping cost would be USD109 for two rims. USD157 for one complete wheelset. 2. in fact, we do also have customers from South Africa share their photos on our gallery in case you are interested to check them out, here's the link for you. https://www.lightbicycle.com/photowall/South%20Africa------ 3. What's the tire width you plan to use? Will a 28mm wide 700C wheelset fit? It's with 21mm inner/28mm outer width and 46mm depth. 4. We have two types of rim brake surface optional if you are looking for non-disc wheels. One is High TG resin surface, the other one is the grooved graphene brake surface(new tech). Which will you be interested? Thanks, Lightbicycle


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joe 2019/06/05

Hey, What is the cost to ship a road wheel set to Brunei Darussalam Many thanks


LightBicycle 2019/06/05

Hi Joe, Yes, it is ok to ship to Brunei Darussalam, the delivery method that available is DHL. The shipping cost for one wheelset to Brunei Darussalam is USD124. Is that ok with you? If so, let me know the specs of the wheelset. Is it road bike wheelset 700C or mtb wheels? Thanks, Lightbicycle


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Mark 2019/05/02

Hi, I am interested in ordering and shipping a wheelset to the UK. Could you tell me the shipping costs using EMS and TPD. Many thanks. Mark


LightBicycle 2019/05/03

Hi Mark, Currently, we provide 2 kinds of shipping methods to UK for one wheelset. TPD delivery: USD155, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD78,need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Thanks, Lightbicycle


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Jakob 2019/05/01

Hi! What is the shipping cost to Finland for a 700c wheelset?


LightBicycle 2019/05/02

Hi Jakob, Currently, we provide 2 kinds of shipping methods to Finland for one wheelset. TPD delivery: USD155, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD106.9, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Which do you prefer? Which 700C wheelset do you like? Thanks, Lightbicycle


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George 2019/03/21

Hi, You mention that your North American Warehouse is based in Canada. Do you know if that would then allow you to ship orders from there to Europe without customs tax thanks to CETA and do you have any plans to start doing that? And would there be much of an impact on shipping costs? Thanks, George


LightBicycle 2019/03/22

Hi George, The CETA only affects tariffs, it's different from the tax. So I think ship from China(global warehouse) is a better solution. Currently, we provide 2 kinds of shipping methods to Ireland as below. Which do you prefer? TPD delivery: USD89 for two rims, USD155 for one wheelset, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~12 days roughly for delivery EMS delivery: USD58.4 for two rims, USD97.2 for one wheelset, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~12 days roughly for delivery. Thanks, Lightbicycle


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James 2019/03/17

Hey, What is the cost to ship a road wheel set to New Zealand Wellington Many thanks


LightBicycle 2019/03/18

Hi James, One road wheelset to New Zealand is USD97.2 by EMS. Shipping will usually take 5~7 days. Which 700C wheelset are you interested in? I can check if the wheelset is in stock and let you know the estimated lead time if you need it. Do you have any special request? Let me know if you got any other questions. Thanks, Lightbicycle


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D

Don 2019/03/05

hi, I would like to know if its possible to ship a Rim set in Philippines?


LightBicycle 2019/03/05

Hi Don, Yes, we can ship to the Philippines. Shipping cost is USD33.3 for two bike wheel rims, Which rim are you interested in? If you haven't decided yet, maybe I can help to make some recommendations if you like. Thanks, Lightbicycle


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