SHIPPING & DELIVERY

Please contact us for customized orders before purchasing.

Shipping locations comparison

Products

Our Global warehouse provides all items available online. The North America warehouse stocks popular products, which usually ship within 2 business days. Contact us if the items you desire are not listed online.

(1) Are the products available in North America?

When you see two options on the 'BUYING OPTIONS' product page, it means this particular item is available in both the Global & North American warehouses. If you only see one warehouse option listed, this item is only available in that listed warehouse.

(2) Which hubs are available where?

-- Global offers Novatec, Hope, DT SWISS, Tune, Bitex, Extralite, and Carbon Ti. Contact us if your desired hub is not listed.

-- North America offers Industry Nine, Hope, Chris King, DT SWISS, and Onyx hubs.

TAX, Duty & Brokerage Fees

Your local authorities may charge duty and tax which is beyond our control. However, orders within Canada will have the appropriate tax charged because our North American office is located in Canada.

Service Fees

(1) Global orders

USD30 wheel building fee per wheelset.

(2) North America orders

USD50 wheel building fee per wheelset. USD20 warehouse transfer fee per rim or USD40 per wheelset.

Payment Fees

We accept PayPal, L/C, T/T, Western Union, and Money Gram. Canadian orders can also be paid via e-transfer. Some of these methods require payment fees.

-- PayPal and credit cards: 3.5% of the order amount.

-- Bank transfer: USD45 bank fee added to your order. The fee from your bank will vary.

-- Western Union: No fees.

Lead Time

(1) Global orders

The product availability can be viewed on the "Overview" of the buying option area. If the item is in stock it will typically ship within two business days. Not in stock items typically require 1~2 weeks to ship. Fat bike rims and wheelsets may take longer.

(2) North American orders

Items that are not wheelsets typically ship within 1~2 business days. If hubs are in stock, a wheelset typically ships in 2~3 business days. Special order or out of stock hubs will take longer. Keep in mind that all of our wheelsets are customized to your selections, often requiring additional build time. If you need a product quickly, please contact us to confirm the availability of your desired hub color or leave us a note when checking out.

Shipping Options

(1) Global orders

Currently, the only available shipment method online is EMS. Usually, it will take 7~10 days to arrive worldwide. Please contact us if your country is not listed or you want to ship with other shipment methods (DHL, Tax-Prepaid Delivery, etc.). Learn more details of those shipping options under the Delivery Methods page.

(2) North American orders

We ship to most locations with UPS, and the level of shipping service can be selected required at checkout.

Ship from China

China warehouse: for global customers
Delivery Way delivery time(d) Need Tax?
EMS 5~10 Yes
DHL 3~5 Yes
TPD (Tax Prepaid) 7~12 No
TNT 3~8 Yes
Fedex 3~5 Yes

Once you receive the notification from customs or the shipping company to do customs clearance or pay a customs fee, you could contact us to provide you with the invoice file or phone number to proceed.

1. EMS

Carbon rims and wheelsets are relatively large but lightweight, so they are most cost effective with EMS. Generally, it takes 5 to 10 days to arrive once shipped. Your local post company will handle the final delivery (USPS for US customers, Canada Post for Canadians etc.)

*Services Scope

A: Argentina, Australia, Austria
B: Bangladesh, Belgium, Belarus, Brazil
C: Canada, China, Colombia, Croatia, Cuba, Czech Republic
D: Denmark
E: Egypt, Estonia, Ethiopia
F: Finland, France
G: Germany, Greece
H: Hong Kong, Hungary
I:   India, Indonesia, Italy, Iran, Ireland, Israel
J:   Japan, Kenya, Kuwait
L: Laos, Latvia, Luxembourg
M: Madagascar, Macao, Malaysia, Mali, Mexico, Morocco
N: Netherlands , New Zealand, Nepal, Niger, Nigeria, Norway
P: Pakistan, Panama, Peru, Philippines, Poland
R: Romania, Portugal, Rwanda, Russia
S: Saudi Arabia, Singapore, South Africa, South Korea,, Sri Lanka, Spain, Sweden, Switzerland
T: Thailand, Taiwan, Turkey
U: United Arab Emirates, United States, UK(Britan)
V: Vietnam

If your country is not included in international EMS Services Scope, please contact us and we will find the best delivery method for you. There are other shipping ways for your choice


2. DHL

For the most urgent orders, you could choose DHL. Delivery usually occurs within 5 days after the package has shipped. DHL is the fastest but also the most expensive shipping option we have.


3. TPD

TPD delivery way is the only one that is tax prepaid for orders shipping from China. You will not have to pay the customs tax or VAT cost. TPD delivery is mainly for customers from Europe, It will take around 7~12 days.

* Services Scope

A: Austria
B: Belgium, Bulgaria
C: Croatia, Cyprus, Czech Republic
D: Denmark
E: Estonia
F: Finland, France
G: Germany, Greece
H: Hungary
I:   Italy, Ireland
L:  Latvia, Luxembourg, Lithuania
M: Malta
N: Netherlands
P: Poland, Portugal
R: Romania
S: Slovenia, Spain, Sweden
U: United Kingdom

4. S.F express

For customers in China, S.F express is the fastest and cheapest delivery way for shipment. The package will arrive within 1~3 days.

SF.png

You could also choose TNT and FedEx express for your shipment.

TNT.jpg FedEx.jpg

Ship from North America

North America warehouse: for America and Canadian customers only
UPS 3~6, Express Options No

We have wheel building warehouses in Canada and in the USA and both locations use UPS. Standard delivery is 3-6 days transit. For Canadian customers, we can ship with Canada Post if you live in an area that is not effectively covered with UPS.

UPS.jpg

1. When you receive a package, it is best to open it up and check for damage before signing for it. Inspect the rims/wheels carefully for damage, especially if the box looks like it has been handled roughly during transit. If there is no damage, then it is okay to sign for the product. However, if there is damaged you need to report this on the delivery slip. Alternatively, refuse the shipment and it will be returned back to Light Bicycle. Light Bicycle will re-arrange shipment within 10 business days after receiving the returned package. If you sign for the package and do not report any damage then there is no recourse we can have against the delivery company and, unfortunately, you would be responsible for purchasing any replacement product.

2. If you did not inspect the product upon receipt but the product was significantly damaged, please contact us within 7 days after signing and keep the original waybill, packing boxes etc. The return request needs to be made by the customer. The shipping company will provide customer compensation number. Please inform us of the compensation number for delivery tracking.

  • Shipping Locations Comparison
  • Products

    TAX, Duty & Brokerage Fees

    Service Fees

    Payment Fees

    Lead Time

    Shipping Options

  • Delivery Methods
  • Handling Damaged Cargo

COMMENTS

J

James 2019/03/17

Hey, What is the cost to ship a road wheel set to New Zealand Wellington Many thanks


LightBicycle 2019/03/18

Hi James, One road wheelset to New Zealand is USD97.2 by EMS. Shipping will usually take 5~7 days. Which 700C wheelset are you interested in? I can check if the wheelset is in stock and let you know the estimated lead time if you need it. Do you have any special request? Let me know if you got any other questions. Thanks, Lightbicycle


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D

Don 2019/03/05

hi, I would like to know if its possible to ship a Rim set in Philippines?


LightBicycle 2019/03/05

Hi Don, Yes, we can ship to the Philippines. Shipping cost is USD33.3 for two bike wheel rims, Which rim are you interested in? If you haven't decided yet, maybe I can help to make some recommendations if you like. Thanks, Lightbicycle


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J

Jan 2019/03/01

Hi I'm thinking about ordering a set of RR56C02 with tapes and valves. I was wondering what options do I have in terms of shipping to Poland? What are the costs and how long do I have to wait? Also, what is the least expensive and most optimal solution in terms of customs fees when it comes to shipping to Europe? Best regards, Jan


LightBicycle 2019/03/02

Hi Jan, RR56C02: 30mm wide/56mm deep, USD163 each Rim tape: 18mm wide, USD6 each Valve stem: USD7.5 each shipping cost for a pair of rims to Poland: TPD: USD89.1, tax pre-paid duty, don't need to pay customs tax and VAT cost, 7~20 days roughly for delivery EMS: USD74, need to pay Customs fee if necessary. We will also declare the low value to help you reduce the tax cost, 7~15 days roughly for delivery. Thanks, Lightbicycle


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A

Albert 2019/03/01

Hello, I am interested in buying two rims and ship them to Romania, Europe. Can you tell me some prices with EMS and DHL please. Also will I need to pay VAT or customs? Thanks


LightBicycle 2019/03/02

Hello Albert, Thanks for your inquiry. Please find the shipping costs for 2x rims send to Romania, Europe with different shipping companies below for your reference. EMS: USD105.4, 10-12 days delivery DHL: USD102, 5-7 days delivery TPD: USD90, 12-20 days delivery Out of the three above, only with TPD(Tax Prepaid Delivery) service, you do not have to pay customs duties and VAT. It is the most recommended cost-effective service. TPD service covers most countries in Europ. Hope it helps. Any further questions, please let us know freely, we are happy to help. Cheers! Light Bicycle


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J

jorge 2019/02/28

Hi - I would like to know if its possible to ship a wheelset to Chile. I dont see the country on the list. What would be yhe shipping cost? Thx.


LightBicycle 2019/03/01

Hi Jorge, Yes, we can ship to Chile The shipping cost would be USD176.6 for one wheelset to Chile by EMS. What rims/wheels are you looking for? Let me know the specs and I will create the order for you accordingly. Thanks, Lightbicycle


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W

wolfango 2019/02/28

Hallo. I'm interested to by only the front weel, is it possible? I live in Italy https://www.lightbicycle.com/700C-V-shape-36mm-depth-hand-built-carbon-road-disc-wheels---28mm-wide-and-tubeless-compatible.html thanks wolfango


LightBicycle 2019/03/01

Hi Wolfango, It is okay to buy just front road disc wheel. What hub do you like? Then we can quote accordingly for you. Thanks, Lightbicycle


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P

Peter 2019/02/25

Hello Light bicycle team, I would like to know the delivery costs to Slovakia (Europe). By TPD and EMS too. Or if it is possible by DHL too :) I would like to send 2pcs of carbon rims (or may be the one pair of whole wheels). Thank you very much, Best regards, Peter.


LightBicycle 2019/02/26

Hi Peter, Yes, it is okay to ship to Slovakia by TPD/EMS/DHL. Please check the quotation as below. TPD: USD90 for 2pcs rims, no need to pay tax or VAT TPD: USD158 for one wheelset, no need to pay tax or VAT DHL: USD95 for 2pcs rims, 5 days to arrive DHL: USD195 for one wheelset, 5 days to arrive Which do you prefer? Which bike rims or wheelset are you interested in? road or mountain bike? Thanks, Lightbicycle


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A

Alex 2019/01/18

Do you offer any discounts for large orders? If so how many would we need to order and how much is the discount?


LightBicycle 2019/01/19

Hi Alex, Thank you for your message! Which products are you interested in? And how many? Then we can quote accordingly for you. Thanks, Lightbicycle


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