SHIPPING & DELIVERY

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COMMENTS

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Allan 2020/11/09

Hi, I ordered a RECON PRO WHEELSET AM927 All Mountain complete wheelset. The order has shipped. Are the wheels pre-built? Thanks, Allan


LightBicycle 2020/11/10

Hi Allan, yes, the hubs and spokes are laced on the wheelset 29er. You can mount the rim tape and tires directly onto the wheels. Thanks, Lightbicycle


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R

Roy 2020/11/08

Hi, what’s the typical shipping cost for a pair of 29er carbon wheelset to Singapore?


LightBicycle 2020/11/09

Hi Roy, Normally, delivery to Singapore will take a week or so. But, the actual process might be different than expected sometimes given the current situation. Meanwhile, I would have to know which item you are interested in to confirm whether if it's in stock for 29er wheelset, if not, the production can take from 2-5 weeks depends on the rim options you want. Thanks, Lightbicycle


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R

Ruben 2020/09/26

Hello, I'm looking to buy a pair of 29 XC rims, would you be able to ship to Chile? If so, how much would it cost? Thanks in advance


LightBicycle 2020/09/26

Hi Ruben, we can ship to Chile as well. But the shipping cost is very high at this covid-19 situation, considering only the FedEx is available now. We just quoted through email for your check for one pair of 29er XC rims delivery cost. Please check. Thanks, Lightbicycle


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T

Tomas 2020/09/11

Hi, it is possible send wheels via TPD to Slovakia or not? Thanks for answer


LightBicycle 2020/09/12

Hi Tomas, Yes, we can ship to Slovakia by TPD, tax included. Which bike wheels do you prefer? Thanks, Lightbicycle


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K

KN 2020/08/09

Hello, do you still offer pre-paid tax/duty to Europe? If you do, how much would these cost, all fees included? https://www.lightbicycle.com/site/share-cart?id=1949


LightBicycle 2020/08/10

Hi Sir, Yes, we do offer TPD for European countries, tax prepaid delivery. You can get the delivery cost on the cart when you fill out the destination country after check out. Thanks, Lightbicycle


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D

Dennis 2020/07/31

Hello, I want to make a set of wheels with a 2:1 spoke pattern on the rear wheel. That's 16 spokes on the driveside and 8 on the other. Is it possible to order that from you? Thanks.


LightBicycle 2020/08/01

Hi Dennis, Yes, we can build the 2:1 rear road wheel 700C for you. What hub do you like to build with? Will Bitex hubs work for you? Thanks, Lightbicycle


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Q

Quinn 2020/07/13

Hello LB! Before I order, I wanted to check if your FALCON PRO AR35 disc Road/CX/Gravel RIM ONLY are delayed with the worldwide bike part shortage? Rim only, 28 hole specifically, shipping to US. Thank you!


LightBicycle 2020/07/13

Hi Quinn, Yes, our AR35 700C disc rims are okay to ship world wide. The current situation is making the shipping very hard. However, we come up with solutions for US packages. You can read more from the post we recently updated https://www.lightbicycle.com/newsletter/MTS-Multimodal-Transport-Shipping-From-China-to-US.html. The MTS will take a longer time for delivery, approximately 4-6 weeks. But at a very low cost. Only 20 something for one wheelset to the US. You can compare MTS with FedEx when you checkout. Most people who don't have a strict time request go with MTS option, people want the wheels/rims faster to choose the FedEx option. Thanks, Lightbicycle


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T

Troy 2020/07/09

I was going too ask if u had 20 x 110 dt swiss 240 hub that u could put on a wheel for me me if I decide too buy wheel set.


LightBicycle 2020/07/09

Hi Troy, Currently, we do not have 240S with 20*110mm size. Is it Hope or Onyx or Industry Nine hub okay? Is it 20*110mm old DH or super boost size?What about rear hub size? Which wheelset mtb model you like? 29er or 650B? Thanks, Lightbicycle


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L

Leonard 2020/03/18

Hi do you know if it's possible to make 2 rims 55 deep 25 wide UD layup with a satin finish so a light shine NOT gloss for rim brake and textured brake surface?


LightBicycle 2020/03/19

Hi Leonard, 1. Yes, we can make R55 road rims(17.9mm internal/25mm outer width, 55mm depth) in a satin finish for you. There will be no extra cost. 2. As for the brake surface, do you mean you like our current graphene groove brake surface ? Thanks, Lightbicycle


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J

Jireh 2020/03/02

Hi, I am hoping to order the WR45 disk tubeless (flyweight) in 24 Hole and 32 Holes. Are you able to accommodate this order? What is the expected delivery date if I placed the order on March 2, 2020? Thank you, Jireh


LightBicycle 2020/03/02

Hi Jireh, Yes, we can make the WR45 disc rims (25mm internal/32mm outer width, 45mm depth) in 24 holes and 32 holes for you. Do you like rims only or complete wheelset disc 700C? Thanks, Lightbicycle


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