Updated: Now we offer two types of MTS shipping options: MTS-Sea and MTS-Air. Your packages travel by vessels (MTS-Sea) or air flight (MTS-Air) and then get delivered locally. MTS-Sea is limited to the United States, while the MTS-Air is available for customers from the USA, Australia, Japan, Singapore, Thailand, South Korea, the UAE, Iran, Vietnam, Taiwan, Russia, Ukraine.
Multimodal Transport Shipping (Sea), is a new shipping option with significantly lower
fees compared to DHL, FedEx, and other time-sensitive cargo services. There are over 30
packages shipped via MTS-Sea to the USA from our Global warehouse on a daily basis - this
latecomer has taken a major role during the coronavirus crisis.
The MTS-Sea option is currently for US customers only, and we will update as soon as it is
available for other countries.
Why MTS-Sea?
In late April, our Global warehouse was confronted with unprecedented challenges (view
more here)
since EMS air freight started to reject non-essential large-sized shipments, and the
massively increasing demand for cargo aircraft resulted in heavy congestion nationwide.
We were looking for a low-risk alternative to EMS to ensure the smooth flow of goods
while keeping the fees acceptable for most customers.
MTS-Sea is the choice best suited to our needs - to ship a large number of products to the
USA at a reasonable cost. As the name suggests, MTS-Sea makes use of several modes of
transport including container ships and delivery trucks. Goods are carried to the Port
of Los Angeles and then a local express company (FedEx or UPS) is responsible for
delivery.
In mid-May when the new route proved stable and smooth, we knew that it was time to make
it an option online for all customers located in the United States.
How Does It Work Specifically?
MTS-Sea is by far the most economical and one of the most carefree shipping methods we
offer. Its shipping fee (tax included) is much lower than that of EMS, and no action is
required by the customer - all of the clearance works are handled for you.
Note: We cannot ship via MTS-Sea to the areas with a zip code starting with 00, 96, or 99.
Please contact us (sales@lightbicycle.com) for the recommended shipping methods if you
live in these areas (Alaska, Hawaii, Guam, Puerto Rico, etc).
Due to the uncertainties in delivery, the actual transit time may vary. Please
refer to the shipping time on the checkout page.
Package Tracking
When your package is picked up you will receive an email titled “Your Shipment
Notification from Light Bicycle”.
In this email, we attach two URL links: one is a third-party platform for tracking until
the goods arrive at LA, and the other is for the local delivery company (FedEx or UPS).
Please note that the shipment information with UPS/FedEx will not update until it has
cleared import customs and is handed over in LA.
Final Thoughts
The coronavirus has spread around the world and the threat of a new outbreak still
exists. We don’t know when this crisis will end, but certainly, small businesses like us
have to stand up to the challenges and try every endeavor to endure, and deliver quality
products to you.
Feel free to contact us (sales@lightbicycle.com) if you have
any questions unsolved about MTS-Sea.
July 10th, 2020 | Light Bicycle